re: Anybody Else Fed Up With Direct TV ??

We cancelled Direct TV because the bill kept going up and up. My husband had already payed our May bill so when we cancelled we requested a refund via check for the payment of $165.73. After spending 1 hour on the phone they refused to refund our money! They said the new policy is to offer you promotions to act as a refund! How is that going to help me? We do not have any AT&T services and never will! Direct TV was bad enough but since AT&T has taken over the service, billing, and customer service is terrible!