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re: Questions about airline (Delta) status matches

Posted on 2/13/17 at 10:00 am to
Posted by Golfer
Member since Nov 2005
75052 posts
Posted on 2/13/17 at 10:00 am to
quote:

Yesterday at Newark my ticket had to be changed from EWR-MSP-ATL-BTR to EWR-RDU-ATL-BTR after a 4 1/2 hour maintenance delay and I'm wondering what's the easiest way to request original routing credit for the flights through Minneapolis?


LINK

If the response doesn't work, call or fill out one of the missing complaint forms.

If you do have to fill out the form, keep it simple: "Itinerary ABC123 experienced MX delay. Requesting original routing credit for flight purchased."


ETA: you may just want go fill out the form vs. the link I sent you. Also, wait and fill the form out once the miles post from the trip.
This post was edited on 2/13/17 at 10:02 am
Posted by hiltacular
NYC
Member since Jan 2011
19710 posts
Posted on 2/13/17 at 10:08 am to
What Golfer said or:

LINK
Posted by CuseTiger
On the road
Member since Jul 2013
8267 posts
Posted on 2/13/17 at 10:10 am to
Perfect, thanks. This whole year has just been 1 delay after the next, even landing at jfk on friday night we got near the gate and stopped just short of the gate cause there was no ground crew. Meannwhile 50 people stood up because they had tight connections and thought we were at the gate. Took 30 min for everyone to sit back down and also make sure the guy in my row didn't get kicked off for calling the flight attendants "fricking hypocrites"

Went 5/5 for upgrades to comfort + and 1/5 to first
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