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re: Which is the better route on complaining about problems with a hotel stay?....

Posted on 12/20/16 at 10:04 am to
Posted by baldona
Florida
Member since Feb 2016
20634 posts
Posted on 12/20/16 at 10:04 am to
quote:

I didn't take a job traveling so I could get walked all over by poorly trained and/or managed staff. Nor am I loyal to a specific brand just for good feelings.


Ha, I mean I understand but that's being ignorant. So are you going to go complain to your boss or corporate that your hotel is treating you below what you'd expect so they need to change brands? What percentage of people are 'diamond or platinum' members simply because that is who their company uses and not by choice? 90%?
Posted by Golfer
Member since Nov 2005
75052 posts
Posted on 12/20/16 at 10:36 am to
quote:

So are you going to go complain to your boss or corporate that your hotel is treating you below what you'd expect so they need to change brands?


You're missing the point. I'm not advocating that a brand be changed, I'm advocating that the service be held to the standard of the brand.
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