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re: Which is the better route on complaining about problems with a hotel stay?....

Posted on 12/19/16 at 8:55 pm to
Posted by baldona
Florida
Member since Feb 2016
20634 posts
Posted on 12/19/16 at 8:55 pm to
What happened? I mean why would you not have the front desk fix it for you or the manager on duty if it was so bad? I'll be honest, I don't really understand if the situation is behind you why you feel the need to be further reimbursed?
Posted by Maniac979
The Great State of Texas
Member since Jan 2012
1904 posts
Posted on 12/19/16 at 9:39 pm to
quote:

I mean why would you not have the front desk fix it for you or the manager on duty if it was so bad?


Perhaps it was a situation that could not be corrected.
Posted by Golfer
Member since Nov 2005
75052 posts
Posted on 12/19/16 at 11:08 pm to
quote:

I'll be honest, I don't really understand if the situation is behind you why you feel the need to be further reimbursed?


I didn't take a job traveling so I could get walked all over by poorly trained and/or managed staff. Nor am I loyal to a specific brand just for good feelings.
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