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re: VW dieselgate update

Posted on 12/29/16 at 1:17 pm to
Posted by hungryone
river parishes
Member since Sep 2010
11987 posts
Posted on 12/29/16 at 1:17 pm to
I faxed the initial doc because I didn't realize a form was needed and I was midway through the upload. There was no option, once I faxed, to change the submission type to upload. So I refaxed and it posted a couple days later. At present, you cannot get a phone rep or an online chat response, but the portal is telling me that I will wait 10 days for document verification and another 10 days for approval/offer. Based on that timeline, it will be mid-January at the earliest for my turn-in date.

I'm fine driving the car until then....but I'm also eager for a new GTI, so....

My SinL has an appointment for Jan 4th at a dealer in Baton Rouge. She's taking the cash....
Posted by KG6
Member since Aug 2009
10920 posts
Posted on 12/30/16 at 10:08 am to
I got my offer letter signed and approved allowing me to schedule turn in about 2 1/2 weeks ago. Earliest date I could schedule was January 12th. I have a feeling it won't be until February if you haven't gotten an offer yet (they still have several days of approving/document review after you sign the offer). It's not a quick process.
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