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re: VW dieselgate update
Posted on 12/11/16 at 7:42 pm to RebelExpress38
Posted on 12/11/16 at 7:42 pm to RebelExpress38
Dunno what you mean about uploading the initial ID docs months ago--the settlement wasn't approved months ago. If you didn't upload your registration, proof of insurance, and info on any loans/lien holders on the car, you may need to send in more documents. I'd done the initial registration & gotten the buyback estimate, but I still needed to go onto the site and upload specific docs.
Re-faxed the missing document again this weekend just to be sure. I've not been able to get anyone to answer the 1800 line or the online chat. So I guess I just need to be patient at this point. I wouldn't mind, really, as I like driving the car. But I'm replacing it with a GTI, so I'm gonna enjoy that too.
Re-faxed the missing document again this weekend just to be sure. I've not been able to get anyone to answer the 1800 line or the online chat. So I guess I just need to be patient at this point. I wouldn't mind, really, as I like driving the car. But I'm replacing it with a GTI, so I'm gonna enjoy that too.
1
Posted on 12/13/16 at 5:59 am to hungryone
quote:
Re-faxed the missing document again this weekend just to be sure
Why on earth would you not upload it to the portal? It keeps a copy of the document there so you can ensure they have it.
It took some time for them to approve my ID and registration (especially since I'd scanned an expired registration initially). But, they got back withing a few weeks. Scanned my signed offer letter and uploaded on Thursday. Was able to schedule and appointment last night. January 12th this whole thing will be done. May go car shopping this weekend. Already have to wait 3 days for the check to clear bank and use as a down payment, so I'll be tapping into savings. May just see if there are end of year sales and be willing to liflve with diminished savings for a few weeks.
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