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Southwest cancellation

Posted on 7/21/16 at 2:17 am
Posted by jerryc436
Franklin
Member since Jan 2014
521 posts
Posted on 7/21/16 at 2:17 am
I was returning from Seattle to NOLA yesterday and got stuck in Oakland overnight due to Southwest glitch. Should SW offer me compensation for getting home 24 hours late. I was using Rapid Reward points I purchased from Chase UR points if that makes a difference. This is the first flight I booked a flight and I am not familiar with what my rights are.
Posted by cuyahoga tiger
NE Ohio via Tangipahoa
Member since Nov 2011
5854 posts
Posted on 7/21/16 at 7:05 am to
Yes they should. If you arrive at your destination more than 4 hours late, due to airlines error/not weather related, they owe you compensation. $400 is what you should be shooting for.
Posted by AmeriKop45
Coach, Wing Tip Seat
Member since Jan 2016
2102 posts
Posted on 7/21/16 at 8:35 am to
It was due to a SW glitch. You can definitely get compensated for that. Make up some story about how you missed an important meeting with a client or something.

Also, depending on which card you used to pay the $5.60, you may be entitled to a daily allowance, reimbursable by the card's trip interruption insurance.
This post was edited on 7/21/16 at 9:33 am
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