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Hotel management question
Posted on 3/30/16 at 8:24 pm
Posted on 3/30/16 at 8:24 pm
I have to stay out of town for my job roughly 4-5 days a month. Usually in a Hampton property. Question---I book my stay usually 1-2 weeks ahead of time(don't book through Hampton most times). When I check in around or check in and go grab a bite of dinner, I only see 20-25 cars in the lot but I might be on the 3rd floor of 3 when it looks like the hotel has only less than a fourth of the building full. What gives? This is in La for what its worth. TIA
Posted on 3/30/16 at 8:33 pm to JBM210
At Hamptons, it seems like I am always on the damn third floor. Always.
Posted on 3/30/16 at 9:42 pm to JBM210
Just an uneducated guess but...
They probably want the rooms used somewhat evenly. Having people using rooms is a good way to make sure nothing is wrong with the rooms and have any problems reported quickly. Also prevents the 1st floor rooms from being worn out quickly, while the 3rd floor had barely gone used, for example.
They probably want the rooms used somewhat evenly. Having people using rooms is a good way to make sure nothing is wrong with the rooms and have any problems reported quickly. Also prevents the 1st floor rooms from being worn out quickly, while the 3rd floor had barely gone used, for example.
Posted on 3/30/16 at 10:40 pm to JBM210
I worked in hotels in high school and college. Front Desk.
The hotel maids are assigned a block of rooms, that are usually all next to each other for efficiency purposes. A maid might be responsible for say 12 rooms. If you have a 120 room hotel, that's 10 maids on the clock each day.
Well if you only have 48 rooms filled, you want to spread those 48 rooms around, so you don't have four maids doing 12 rooms each and the others not working. That makes no sense. You'd rather have all the maids come in, do a few rooms each, and clock out.
You also want rooms used pretty evenly so no one room is overused.
Finally, guests would rather spread themselves out, if you have no one on either side of you, it will be quieter.
The hotel maids are assigned a block of rooms, that are usually all next to each other for efficiency purposes. A maid might be responsible for say 12 rooms. If you have a 120 room hotel, that's 10 maids on the clock each day.
Well if you only have 48 rooms filled, you want to spread those 48 rooms around, so you don't have four maids doing 12 rooms each and the others not working. That makes no sense. You'd rather have all the maids come in, do a few rooms each, and clock out.
You also want rooms used pretty evenly so no one room is overused.
Finally, guests would rather spread themselves out, if you have no one on either side of you, it will be quieter.
Posted on 3/30/16 at 10:48 pm to LSUFanHouston
My Marriott profile requests a high floor away from the elevator. They do a pretty good job honoring it.
Ironically, I'm posting from my room on a low-ish floor a room down from the elevator shaft.
Ironically, I'm posting from my room on a low-ish floor a room down from the elevator shaft.
Posted on 3/30/16 at 10:55 pm to Golfer
Well certainly a good hotel staff will try to honor the wishes of loyal program guests.
I'm the same way - I like to be high, away from elevators. I'll walk, I need the exercise!
I'm the same way - I like to be high, away from elevators. I'll walk, I need the exercise!
Posted on 3/30/16 at 11:04 pm to yellowhammer2098
quote:
They probably want the rooms used somewhat evenly.
They do, and the property management systems will always try and spread out reservations for just that reason.
quote:
I might be on the 3rd floor of 3 when it looks like the hotel has only less than a fourth of the building full.
High floors are generally more desirable so they're often the first rooms assigned.
If have a specific request, just let the desk know. They'll take care of it.
This post was edited on 3/30/16 at 11:17 pm
Posted on 3/31/16 at 9:03 am to LSUFanHouston
quote:
The hotel maids are assigned a block of rooms, that are usually all next to each other for efficiency purposes. A maid might be responsible for say 12 rooms. If you have a 120 room hotel, that's 10 maids on the clock each day.
Well if you only have 48 rooms filled, you want to spread those 48 rooms around, so you don't have four maids doing 12 rooms each and the others not working. That makes no sense. You'd rather have all the maids come in, do a few rooms each, and clock out.
You also want rooms used pretty evenly so no one room is overused.
Was just coming to post this. A lot of people do not realize that the rotation in hotels and restaurants are important.
Posted on 3/31/16 at 9:26 am to JBM210
A lot of times you can e-check in from your Hilton Honors account and choose the room you would like. Have you ever tried that? Personally I like to be on a high floor and away from the elevator. I generally take the stairs in a property like Hampton.
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