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Wife's Uber account got hacked

Posted on 5/23/15 at 11:47 pm
Posted by hikingfan
Member since Jun 2013
1679 posts
Posted on 5/23/15 at 11:47 pm
Somebody used her account to order an Uber earlier this evening. We didnt pay any attention to it. Thought it was some glitch. This was 6 hours ago. Now my wife just got a receipt from Uber for $512. Somebody took a 300 something mile trip in New York using her account and we don't know anybody in New York. We live in California. It is obvious her account got hacked somehow. Calling American Express to dispute the charge. What other recourse do we have?

Posted by hendersonshands
Univ. of Louisiana Ragin Cajuns
Member since Oct 2007
160172 posts
Posted on 5/23/15 at 11:48 pm to
Contact Uber's customer service...
Posted by stout
Porte du Lafitte
Member since Sep 2006
170336 posts
Posted on 5/23/15 at 11:48 pm to
This would never happen with a cab
Posted by Walking the Earth
Member since Feb 2013
17264 posts
Posted on 5/23/15 at 11:50 pm to
quote:

Now my wife just got a receipt from Uber for $512. Somebody took a 300 something mile trip in New York


Seems like that's not very competitive with taxi rates, apart from the whole getting somebody else to pay for it by stealing their account thing.
Posted by John McClane
Member since Apr 2010
36869 posts
Posted on 5/23/15 at 11:50 pm to
Amex should be enough
Posted by Rebel Land Shark
Member since Jul 2013
30218 posts
Posted on 5/23/15 at 11:51 pm to
Did she get 512$ or lose 512$?
Posted by Kafka
I am the moral conscience of TD
Member since Jul 2007
145479 posts
Posted on 5/23/15 at 11:52 pm to
quote:

What other recourse do we have?
hiking?
Posted by transcend
Austin, TX
Member since Aug 2013
4166 posts
Posted on 5/23/15 at 11:54 pm to
Her password was probably very easy to crack. Was it "Password"?
Posted by tankyank13
NOLA
Member since Nov 2012
7801 posts
Posted on 5/24/15 at 12:00 am to
Pics?
Posted by AlbertMeansWell
Member since Sep 2013
5559 posts
Posted on 5/24/15 at 12:08 am to
She hot?
Posted by Charlie Arglist
Wichita, Kansas
Member since Nov 2012
5550 posts
Posted on 5/24/15 at 12:12 am to
quote:

Calling American Express to dispute the charge. What other recourse do we have?


AMEX is the absolute best about this kind of shite. They will cancel your card, fedex you a new one and remove the charge from your account.
Posted by WaltTeevens
Santa Barbara, CA
Member since Dec 2013
11091 posts
Posted on 5/24/15 at 12:38 am to
quote:

Somebody took a 300 something mile trip in New York


But he would Uber 300 miles
And he would Uber 300 more
Just to be the man who Ubers 600 miles
and leave the bill down at your door


DADADA NANGA!
DADADA NANGA!
Posted by biglego
Ask your mom where I been
Member since Nov 2007
77886 posts
Posted on 5/24/15 at 12:42 am to
Call 911 to report the theft
Posted by skinny domino
sebr
Member since Feb 2007
14378 posts
Posted on 5/24/15 at 2:01 am to
quote:

Wife's Uber account got hacked by hikingfan
use the help board or get in the daily lunch threads (m-f) there are some mensa types that post in there.
Posted by The Boat
Member since Oct 2008
166689 posts
Posted on 5/24/15 at 2:10 am to
It was probably your wife going to see her boyfriend and she made up that story once you found out.
Posted by lsuwontonwrap
Member since Aug 2012
34147 posts
Posted on 5/24/15 at 4:50 am to
quote:

Now my wife just got a receipt from Uber for $512. Somebody took a 300 something mile trip in New York using her account


Posted by LSU1NSEC
Member since Sep 2007
17243 posts
Posted on 5/24/15 at 7:37 am to
quote:

Uber



lol
Posted by yellowfin
Coastal Bar
Member since May 2006
98085 posts
Posted on 5/24/15 at 8:13 am to
Did Amex email you or do you check your account that often?
Posted by LSUBCILUVTHEM
The BIGBR
Member since Oct 2005
835 posts
Posted on 5/24/15 at 8:32 am to
How do you appeal the charges with Uber? I wanted to dispute an Uber charge in Chicago but didn't know how to contact them? It was charged over $66 for a ride from the airport to a suburb that should only have been around $30. Didn't know how to contct them so went through Paypal.
Posted by nes2010
Member since Jun 2014
6894 posts
Posted on 5/24/15 at 9:25 am to
The driver is going to be pissed when he loses that fare. If thats how it works?
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