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Posted on 8/19/14 at 5:07 pm to UltimaParadox
Update: as I somewhat expected, the Cust Service rep(s) I spoke to this past weekend while activating my Dish/Tailgater that told me a tech visit was necessary didn't know WTF they were talking about....the tech came by today, didn't have to do anything, my service just needed to be activated, which could have been done over the phone when I first called to do exactly that.. He apologized for the inconvenience and admitted that the service reps didn't know what they were talking about.
So if a rep tells you a tech is necessary for activating your Tailgater for the switch to Eastern arc, tell him/her that she is wrong and to activate your service.
As I told the reps on the phone initially, a tech would only be necessary if you have a mounted dish at home...as we all know, the Tailgater is automatic, no adjustment(s) needed.
So if a rep tells you a tech is necessary for activating your Tailgater for the switch to Eastern arc, tell him/her that she is wrong and to activate your service.
As I told the reps on the phone initially, a tech would only be necessary if you have a mounted dish at home...as we all know, the Tailgater is automatic, no adjustment(s) needed.
This post was edited on 8/19/14 at 5:16 pm
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