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re: Question about eBay: What should I do next?

Posted on 7/24/14 at 10:34 am to
Posted by CAD703X
Liberty Island
Member since Jul 2008
78778 posts
Posted on 7/24/14 at 10:34 am to
quote:

This Claim is Now Closed
----------------------------------------------------------------------


Dear Mr CAD,

We completed our investigation for the following transaction:

Case ID: XX-XXX-XXX-XXX-XXX
Transaction Date: May 6, 2014
Transaction Amount: -$5.00 USD
Seller's Email: juniorkiswani@gmail.com
Seller's Name: Gehad Mohamad


Unfortunately, we are denying your claim because your purchase was for a
virtual, digital, or intangible item, which is not covered under PayPal
Purchase Protection. We only cover claims involving physical items that
can be shipped and tracked.

We encourage you to work directly with your seller to resolve the problem.
You'll find their contact information on the Transaction Details page.


Yours Sincerely,
Seeta
PayPal
Posted by Croacka
Denham Springs
Member since Dec 2008
61441 posts
Posted on 7/24/14 at 10:36 am to
so they don't cover intangible items?


how hard is that to understand? were you misled?
Posted by High C
viewing the fall....
Member since Nov 2012
54283 posts
Posted on 7/24/14 at 10:38 am to
Glad to see you fought that hard for $5.

OP, did you open a case with eBay?
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