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Message
re: Contacting a restaurant for bad service..
Posted on 6/17/14 at 3:03 pm to BRgetthenet
Posted on 6/17/14 at 3:03 pm to BRgetthenet
quote:
Viewing those oysters isn't gonna make up for reading what turned out to be a very uncool story bro.
Summary:
Just bad top to bottom. 10 minutes to get greeted. Took an app & drink order.
App arrived in 10 minutes(positive) drinks arrived 10 minutes after app(not positive).
We didn't see server for the 20 minutes while we waited for drinks, so we're 30 minutes in and getting drinks. One of the guests didn't get their drinks. Mine did not come as ordered, so 5 minutes later here comes the waiter. After 45 minutes we finally had the correct drink order on the table. Waiter said he'd be right back, 10 minutes later, he's "right back". We order food and regretfully didn't order another drink at the same time.
We didn't see the server until the food came out which is around the 1.5 hour mark. I wasn't ordering another drink at this point, as I was just ready to eat and go and not have my drink show up when I'm ready for the bill. The server was completely unprofessional the whole time.
One of the guests received the wrong entree...They just ate it they were so hungry. Our appetizer order came out wrong.
Just inexcusably bad.
ETA: I think the server messed up every aspect of the service, and became confrontational at several points in the service when we informed him when things weren't right.
This post was edited on 6/17/14 at 3:14 pm
Posted on 6/17/14 at 3:21 pm to LSUAfro
Look at the bright side, your friends won't ever drag you there again.
Posted on 6/17/14 at 3:26 pm to LSUAfro
quote:
Took an app & drink order.
App arrived in 10 minutes(positive) drinks arrived 10 minutes after app(not positive).
quote:
We didn't see server for the 20 minutes while we waited for drinks
My math may be rusty, but this seems contradictory.
Posted on 6/17/14 at 6:37 pm to LSUAfro
quote:
ETA: I think the server messed up every aspect of the service, and became confrontational at several points in the service when we informed him when things weren't right.
I'll never understand waitstaff that does this. You're in the business to please the customer. I've had this happen and was wowed
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