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Disputing credit card charge

Posted on 8/21/13 at 1:04 pm
Posted by MFCEO
Baton Rouge, LA
Member since Jul 2013
40 posts
Posted on 8/21/13 at 1:04 pm
I have a situation where a company didn't provide the service they were supposed to and actually weren't supposed to charge my card but still did. What will happen when i file a dispute on this charge? I'm assuming they will investigate it but how long does it usually take? What i'm worried about is that the company they will investigate it with is so big that they may get the run around like I have and I will be stuck with the charge.
Posted by Teddy Ruxpin
Member since Oct 2006
40652 posts
Posted on 8/21/13 at 4:35 pm to
It didn't take too terribly long when I did it once with a large company.

I'm doing another dispute right now with a foreign hotel so we will see how that goes.
This post was edited on 8/21/13 at 4:36 pm
Posted by tigerpawl
Can't get there from here.
Member since Dec 2003
22628 posts
Posted on 8/22/13 at 5:02 pm to
quote:

Disputing credit card charge
This is one of the main reasons I LOVE American Express. They swing a VERY big stick.
Posted by NoSaint
Member since Jun 2011
12533 posts
Posted on 8/22/13 at 10:09 pm to
My last dispute I got the money back instantly and the company had like 2-4 weeks to challenge that reversal
Posted by LSU6262
Member since Jun 2008
7966 posts
Posted on 8/22/13 at 10:40 pm to
what credit card? In my experience, Chase or AMEX and you will get your money back instantly. not sure about other cards. also, bigger companies are usually easier to dispute.
Posted by BostonAdam
Boston
Member since Mar 2008
427 posts
Posted on 8/25/13 at 12:52 am to
so this is why I always use credit card over debit cards. The process is much easier. And for companies like AMEX it literally takes 3 minutes and you'll have money by the end of the day.
Posted by MFCEO
Baton Rouge, LA
Member since Jul 2013
40 posts
Posted on 8/25/13 at 8:11 am to
The one I used was a VISA. I got lucky however and the company I had the issue finally responded to one of my many emails after about a week and they are going to refund the money with no issues.
Posted by Teddy Ruxpin
Member since Oct 2006
40652 posts
Posted on 8/25/13 at 8:16 am to
I've been on a roll disputing charges since I got back from vacation.

I'll also probably never use Expedia again since they are worthless to help you.
This post was edited on 8/25/13 at 8:17 am
Posted by Lsut81
Member since Jun 2005
83885 posts
Posted on 8/25/13 at 8:25 am to
I've been lucky and never had to dispute... Although, I may have to dispute a charge with Paypal in the very near future.
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