re: Home warranty company and plumber having dispute - I get the bill

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I don't blame them.

If his equipment had been working on the first day, he would not have had to return the second day, right?

Why should he be paid extra because his equipment didn't work?

If that is correct, that is the tactic I would use in disputing his bill with him.

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The timeline is a little unclear, but should look like this:

Day 1 - Arrived to look at water heater. Determined that a leak may be present. Needed to return to verify.

Day 2 - Returned to verify, but equipment was not able to work. Said he was sure of the location of leak, but would need to return with new equipment.

Day 3 - Calls saying he on his way to open up the floor. Make no mention of the equipment. I then proceed to call my warranty company and insurance company.

The Bill shows charges for Day 2 and Day 3. He claims on Day 3 1.5hrs for talking on the phone to my insurance company. I call BS.