was listening to the Entergy president and chief PA person n WWL....

Garland asked them the exact question I wanted to ask...they have the information, they feel that they can't put it out in a form that the public can understand (editorial comment....bullshite!!!)

they may not be able to tell you exactly by the block, but they have enough information to tell you how many people and bucket trucks are working among other things....

Entergy is still listening with a tin ear....they are slowly realizing that their mantra isn't working and people are getting really pissed off with lack of information....

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Posted by Lester Earl

Member since Nov 2003

279489 posts

Posted on 9/3/12 at 12:05 pm to vl100butch

Entergy has been calling people with land lines telling them when their power is coming back one, once they get a feel for it. Within 24 hours usually.

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Posted by elprez00

Hammond, LA

Member since Sep 2011

29486 posts

Posted on 9/3/12 at 2:54 pm to vl100butch

quote:
they may not be able to tell you exactly by the block, but they have enough information to tell you how many people and bucket trucks are working among other things....

You know whats funny? The internet has made us soooo lazy.

Entergy has a website with outage info. I get text messages telling me my power is out and with updates at least once a day. Their facebook page gave hourly updates.

For Katrina, none of these services existed. I think the outage map did during Gustav.

Customers are now more informed than they have ever been in history, yet complain because they can't be told exactly to the minute what is wrong and when it will be fixed. Judging by the response to the increased access already given, do you think providing this service will make it any better?

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