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Please help with Deer feeder

Posted on 11/18/11 at 6:48 pm
Posted by jp90
Member since Oct 2009
1298 posts
Posted on 11/18/11 at 6:48 pm
Bought a wildgame innovations brand feeder model THX. Everything is connected, hooked up and powered. We set its times to go off and the manual says to press the test button and a 10 sec timer will go count down and it will shoot a test feed. Well when the ten seconds runs down the screen blanks and reads " Dx--T" and then does nothing. It is not noted in the manual, anyone else have this happen?
This post was edited on 11/18/11 at 7:27 pm
Posted by tigereye58
Member since Jan 2007
2825 posts
Posted on 11/18/11 at 7:57 pm to
Did you set the number of seconds for it to run? Thats the only thing I can think of.
Posted by Funreaux
United States
Member since Jun 2007
7370 posts
Posted on 11/18/11 at 8:04 pm to
Wildgame Innovation has always produced inferior equipment IMHO.

I stick with larger name brands. never had a problem with Moultrie
Posted by lukestar
Parts unknown
Member since Dec 2004
3527 posts
Posted on 11/18/11 at 8:37 pm to
quote:

Bought a wildgame innovations brand feeder model THX.

1st mistake...poor quality crap!
Posted by jp90
Member since Oct 2009
1298 posts
Posted on 11/18/11 at 9:04 pm to
Actually my dad bought it, but i being the younger generation am left to take care of the technical problems. And yes we set the durations already
Posted by jp90
Member since Oct 2009
1298 posts
Posted on 11/18/11 at 9:40 pm to
Actually my dad bought it, but i being the younger generation am left to take care of the technical problems. And yes we set the durations already
Posted by TigerOnThe Hill
Springhill, LA
Member since Sep 2008
7478 posts
Posted on 11/21/11 at 4:10 pm to
Unfortunately, you'll have to figure out the problem on your own, without the help of the manufacturer. I bought a game camera from the same company and was having problems. They didn't responde to MANY emails so I called their customer service #. Was on hold >30 min while driving to go deer hunting.......they never answered. I have 2 different deer feeders from them (one digital and one analong) and they definitely don't like "heavy duty" batteries; use only alkaline. Doubt that'll help, but can try it. Last fall I bought a generic digital timer (looks just like the same timer used by Remington, Moultrie and Wildgame Innovations) from Amazon (may have been eBay?) for about $25.
Posted by Slickback
Deer Stand
Member since Mar 2008
28092 posts
Posted on 11/21/11 at 4:16 pm to
Wildgame has terrible electronics. I hear horror stories about them all the time. My Dad had problems with his camera from them, and a friend had troubles with his feeder.




You may be better off just buying one of these from Academy and hooking it up to the feeder. They come with the digital timer too and work very good from my experience. About $30 ro $40.
Posted by Bleeding purple
Athens, Texas
Member since Sep 2007
25348 posts
Posted on 11/21/11 at 4:23 pm to
quote:

Wildgame Innovation has always produced inferior equipment IMHO


interesting the opinions in here.

I have had several WGI cameras and the the WGI IR4 are great. An independent review at chasingame . com seems to agree with this.


I have had to deal with customer service twice previously. Once was to correct my error and more recently to ask about a malfunctioning 4 yr old camera. One phone call, on hold for 10 each time and one email and I am getting a new camera free of charge. All I have to pay is shipping of the broken camera to them.

I dont have any of their feeders though, so I can not comment on those.
Posted by TigerOnThe Hill
Springhill, LA
Member since Sep 2008
7478 posts
Posted on 11/23/11 at 1:05 pm to
Bleeding purple,
Glad to hear you're pleased w/ your WGI game cameras. My son really liked his (simplel to setup and operate, low price and decent pictures) until it broke after only one season. Do you mind sharing the customer service email you used successfully?
Posted by TigerOnThe Hill
Springhill, LA
Member since Sep 2008
7478 posts
Posted on 11/23/11 at 1:09 pm to
Slickback,
Maybe the feeders are different now, but 2 years ago I did a visual side by side comparison of Remington, Moultree and WGI branded feeders w/ digital clocks. Maybe they were actually made to different specifications, but other than the name on the feeders, they had identical appearances..... Likewise, the non-branded digital clock on Amazon/eBay had an identical appearance to the Remington, Moultree and WGI digital clocks.
Posted by 4X4DEMON
NWLA
Member since Dec 2007
11957 posts
Posted on 11/23/11 at 3:07 pm to
I would try to call them and find out what the deal is. Otherwise just get a new motor. I'm sure you'll be alot happier.
Posted by bigbuckdj
Member since Sep 2011
1972 posts
Posted on 11/23/11 at 3:10 pm to
we have a few wgi feeders and havent had problems....sorry i cant help with yours...i dont remember testing ours when we put them up though just set the timer and rolled out
Posted by Bleeding purple
Athens, Texas
Member since Sep 2007
25348 posts
Posted on 11/23/11 at 3:22 pm to
BA Products

602 Fountain Parkway
Grand Prairie, Texas 75050

Toll Free: 800-847-8269
Fax: 972-352-6651
for game cameras



or go to this site

LINK


I contacted them Friday the 11th and mailed it back to them on the 15th this was on my door step yesterday.

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