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Posted on 2/22/11 at 1:35 am to JackO
I have U-Verse, got in May. Literally called customer service tonight to have a technician out tomorrow because it keeps freezing. Froze all day Saturday, came back on saturday night. Froze again all day Sunday, came back on sunday night. Got home from work at 6:00 and it was frozen and came back on around 11:00. It will freeze occasionally for about five minutes, but this is the second time I have experienced prolonged problems. If they do not fix it I'm going back to DirecTV.
I know a probably ten people with U'verse and 3 of us have freezing problems everyone else it works perfectly.
When it works it is wonderful which is the only reason I'm giving them so many chances to get it resolved.
I know a probably ten people with U'verse and 3 of us have freezing problems everyone else it works perfectly.
When it works it is wonderful which is the only reason I'm giving them so many chances to get it resolved.
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