re: Six Things Customers Do to Tick Off a Chef

quote:

---

I know a guy who works as a restaurant consultant.
He's not a chef but he watches the chef and staff work and suggests more efficient ways to get the job done.

The detail is amazing. Everything from who is left handed and right handed to the decor and the background music.

---

I've been in restaurants before that struck me as being overly "focus grouped." I think it's possible to take those sorts of ideas a bit too far.