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Started By
Message
Spectrum bait and switch?
Posted on 3/27/26 at 2:00 pm
Posted on 3/27/26 at 2:00 pm
Two days ago I received a message in the mail from
Spectrum that my internet cost would go up to 85 dollars a month effective the next day.
In the afternoon mail was a mailing from Spectrum offering internet for 50 a month for a year. I called the number and requested that plan and was told that was for new customers. Told him no where did that appear.
The agent tried selling me a phone bundle and I ended the call. I have brightspeed coming next week.
Rant over.
Spectrum that my internet cost would go up to 85 dollars a month effective the next day.
In the afternoon mail was a mailing from Spectrum offering internet for 50 a month for a year. I called the number and requested that plan and was told that was for new customers. Told him no where did that appear.
The agent tried selling me a phone bundle and I ended the call. I have brightspeed coming next week.
Rant over.
This post was edited on 3/27/26 at 2:01 pm
8
Posted on 3/27/26 at 2:01 pm to OlGrandad
Get starlink baw
Posted on 3/27/26 at 2:02 pm to OlGrandad
I thought you were gonna say your bipolar gf was trying to pass herself off as autistic
Posted on 3/27/26 at 2:04 pm to OlGrandad
Spectrum raises their internet prices every year. You can call and negotiate a lower rate when they do that. I got tired of it and switched to T-Mobile 5G home internet which is cheaper by a significant amount and faster.
Posted on 3/27/26 at 2:19 pm to OlGrandad
quote:
In the afternoon mail was a mailing from Spectrum offering internet for 50 a month for a year. I called the number and requested that plan and was told that was for new customers. Told him no where did that appear.
That type of billing should be outlawed in the name of equal billing. A product should have one price and not one for one person and another for another person or group. What to say some of these providers could charge more in minority areas verses rich affluent areas.
Posted on 3/27/26 at 2:33 pm to OlGrandad
quote:
Spectrum that my internet cost would go up to 85 dollars a month effective the next day.
It could be worse. At least you don't have COX.
The Spectrum/Cox merger will actually make most people's bills in Baton Rouge go down, plus they will remove data caps that Cox imposes. That's how bad Cox has been screwing people here.
Posted on 3/27/26 at 2:36 pm to OlGrandad
quote:
wo days ago I received a message in the mail from
Spectrum that my internet cost would go up to 85 dollars a month effective the next day.
In the afternoon mail was a mailing from Spectrum offering internet for 50 a month for a year. I called the number and requested that plan and was told that was for new customers. Told him no where did that appear.
The agent tried selling me a phone bundle and I ended the call. I have brightspeed coming next week.
Rant over.
Do better gramps. They bumped mine up to $85. I told them AT&T was going to give me a new customer deal for around $50. Spectrum gave it to me for $30 for a year.
Posted on 3/27/26 at 2:49 pm to Recognizable Poster
I have 1gig speed and home phone and was paying 125 for it. called to cancel home phone, and they locked me into 75 a month and kept the home phone.
Posted on 3/27/26 at 2:51 pm to OlGrandad
I got tired of their shite last fall and cancelled. Took 45 minutes listening to some bitch give me offer after offer. Finally let me cancel. Best decision I've made in a while.
Posted on 3/27/26 at 3:49 pm to OlGrandad
You have to threaten to cancel to get the better rate.
After speaking with the first dumbass that just reads off a script you need to wait until you’re forwarded to the retention department. That’s when you get to negotiate.
It’s better to have a little knowledge of some comparative pricing and just start negotiating from there. I ended up getting 1 gig internet speed for $49.99/month inclusive of all fees and taxes. I ended up switching after a year because the internet still sucked but I stayed that long because of the deal I got.
If you’ve got a little time, it can be worth the haggle.
After speaking with the first dumbass that just reads off a script you need to wait until you’re forwarded to the retention department. That’s when you get to negotiate.
It’s better to have a little knowledge of some comparative pricing and just start negotiating from there. I ended up getting 1 gig internet speed for $49.99/month inclusive of all fees and taxes. I ended up switching after a year because the internet still sucked but I stayed that long because of the deal I got.
If you’ve got a little time, it can be worth the haggle.
Posted on 3/27/26 at 4:02 pm to Cage Fighter Trainee
quote:
1 gig internet speed for $49.99/month inclusive of all fees and taxes.
I currently have this same plan … except Spectrum is only giving me 300mbs per their speed test. To OP's point, Bait and Switch.
The plan is to call them during an LSU baseball game so it won't matter how long I have to wait.
Posted on 3/27/26 at 5:07 pm to Cage Fighter Trainee
quote:
You have to threaten to cancel to get the better rate. After speaking with the first dumbass that just reads off a script you need to wait until you’re forwarded to the retention department. That’s when you get to negotiate. It’s better to have a little knowledge of some comparative pricing and just start negotiating from there. I ended up getting 1 gig internet speed for $49.99/month inclusive of all fees and taxes. I ended up switching after a year because the internet still sucked but I stayed that long because of the deal I got. If you’ve got a little time, it can be worth the haggle
This, I just did it and got my monthly bill down from $90 to $30 for 500mbps and locked in that rate for 3 years.
Posted on 3/27/26 at 5:31 pm to Recognizable Poster
quote:
Spectrum raises their internet prices every year. You can call and negotiate a lower rate when they do that. I got tired of it and switched to T-Mobile 5G home internet which is cheaper by a significant amount and faster.
YOu really want a cheap deal? call them and cancel service. They got down to 24.99 a month when I cancelled them. frick them and their games.
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