re: Three hours waiting at the ER (Update pg. 6)

So I'm in the ER with my relative and I get to talking with this black dude. He says he has a rotator cuff problem, "I was working on a car and it fell off the jack and landed on my shoulder." We're there about an hour, he's talking normally and doesn't seem to be in pain. They call us back at he same time and put him in an adjacent room. After a while I hear the doctor say "displaced fracture, we're going to transport him."