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re: Bought cava
Posted on 1/5/24 at 11:53 am to slackster
Posted on 1/5/24 at 11:53 am to slackster
I bought CAVA. I frequent the location in Elmwood often. I think the food is good. The main problem with this location is the unfriendliness of the staff. Most of the negative Yelp reviews are for that reason, not the taste or quality of the food. I can't understand why CAVA can't find friendlier employees at that location. The employees at the Veterans Blvd location in Metairie seem to be friendlier.
I did my own market research at the Elmwood location one day. I arrived one weekday at 11:45, and stayed until 12:45. I counted 95 customers walking through the front door. I read somewhere Chipotle can do 110-120 customers per hour at peak lunch time, but I thought 95 was a solid number.
It takes a little longer to make it thru the line at CAVA compared to Chipotle, but CAVA has more menu choices. I also think the average ticket at CAVA is a little more than Chipotle. Definitely not saying it's going to reach Chipotle status, but I think the concept and food are good. Just need a better staff.
I did my own market research at the Elmwood location one day. I arrived one weekday at 11:45, and stayed until 12:45. I counted 95 customers walking through the front door. I read somewhere Chipotle can do 110-120 customers per hour at peak lunch time, but I thought 95 was a solid number.
It takes a little longer to make it thru the line at CAVA compared to Chipotle, but CAVA has more menu choices. I also think the average ticket at CAVA is a little more than Chipotle. Definitely not saying it's going to reach Chipotle status, but I think the concept and food are good. Just need a better staff.
Posted on 1/5/24 at 2:07 pm to mooch1984
quote:
I can't understand why CAVA can't find friendlier employees at that location. The employees at the Veterans Blvd location in Metairie seem to be friendlier.
It could be the pay. Maybe they’re at the low end of the fast food pay scale?
As for the food, I agree. It tastes very good.
Posted on 1/5/24 at 3:22 pm to mooch1984
quote:I've ordered online and picked up a couple of times this week. Here, they just have the bags in a pick-up location with your name on it. Pick it up and leave. They use the honor system which I found surprising.
It takes a little longer to make it thru the line
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