re: Retail workers have to take a lot of crap from trashy people.

As someone who does rideshare on the side, 80% of customers are totally fine. But it's the 20% who are rude, inconsiderate, and/or come into my car reeking of smoke that make plenty of drivers disgruntled.

I think for far too many customer service and customer service-adjacent jobs, customers think that we're some robots that they can talk to however they want and who don't have feelings.