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re: Gen Z case study at McDonald’s
Posted on 2/15/23 at 6:42 am to Darth_Vader
Posted on 2/15/23 at 6:42 am to Darth_Vader
Younger customers of mine only want to communicate with emails and text. They book online. I call to get more info they don't answer. Then they text back.
I don't mind texting but 30 second phone call gives me more info than texting back and forth usually.
I don't mind texting but 30 second phone call gives me more info than texting back and forth usually.
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