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re: Customer wants a refund for the 2 FREE cookies she received from the baker... Who's right?

Posted on 5/31/22 at 1:47 pm to
Posted by Macavity92
Member since Dec 2004
5984 posts
Posted on 5/31/22 at 1:47 pm to
quote:

Or maybe, I'm sorry, those were accidentally packed in your order, can you return them or should I bill you for the two extra cookies?


This. Then add, if we do not receive payment within 30 days we will file suit. That will end the conversation.
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