re: How long does it take you to return calls?

quote:

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Other work calls I let go to VM to see what they need. I can't stand sitting on the phone while I look up what they need.

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Exactly me. And that's my exact reasoning. Nine times out of ten, something a client needs requires me to actually look into it. I'm not doing that on the phone, especially if I have a bunch of other work in front of me that I was working on.

I have a coworker whose phone rings nonstop with client calls and texts. Even on weekends, nights, early mornings, etc. She set the precedent that she can easily be reached by phone, and they take full advantage. She has numerous standing weekly calls with clients where nothing is actually on the agenda to discuss. I'm not about that life.

We receive a phone stipend from and just use our personal phones for everything, so boundaries are necessary if you want to keep work and personal separate. Especially for me where 90% of my clients are 2 hours behind me.