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Registered on:10/13/2026
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re: The $700.00 Water Bill

Posted by Auroch37 on 10/13/26 at 5:19 pm to
quote:

So explain this in your first post.

After reading the Torch posts waaay early on in his telling of the situation, this is your current advice... that flappers need to be looked at to avoid another massive 4 hour anomaly.


Not quite. I'm saying he needs to look at his toilet flappers and hot water popoff valve to avoid any more 20k gallon a day usage, and also avoid all of his 10k gallon day usages and his 5k gallon a day usages. That water bill is massive even if you remove the single 20k day.

re: The $700.00 Water Bill

Posted by Auroch37 on 10/13/26 at 4:56 pm to
quote:


I have a high usage alert set now so if this happens again at least I’ll know, I was on direct draft and never really even paid much attention to my bill.

Until this one


Yeah, that is an absolute killer.

re: The $700.00 Water Bill

Posted by Auroch37 on 10/13/26 at 4:54 pm to
quote:

When you mentioned you're a Water Guy, was it as a Sparklett's or Culligan home jug delivery man by chance?


Possibly. But I guess its possible that you are one of the people who believe increasing pipe diameter increases water pressure.

re: The $700.00 Water Bill

Posted by Auroch37 on 10/13/26 at 4:51 pm to
quote:

The issue is my bill was $95.00 for 2 1/2 years in my property, “one day” out of the blue they said I used 20,000 gallons when nothing changed prior or since. No leak, no running flapper, no pool, no sprinkler system.

Before and since the daily use has been normal.

They use digital meters and this has happened to 100’s of people in our community lately .


I understand completely and I will be the first to say that I'm dubious of electronic water meters which is why I'm thankful that our system just has mechanical meters with mechanical heads for residential meters.

However, if I'm being truthful, I cannot tell you how many times I've heard that exact thing from customers and how many times it has come back to bite them.

Toilets can absolutely destroy your water bill. I've seen it too many times. Just by looking at the usage you posted, I would absolutely check everything, replace every toilet valve and daily read your meter even if you think its faulty because whatever issue is just getting worse.

Its a very small price to pay.

re: The $700.00 Water Bill

Posted by Auroch37 on 10/13/26 at 4:37 pm to
quote:

Umm, this was his OP image. Yours doesn't even match his dispute date. You're looking at August? Why?



Because I just zoomed in on the parameters and dates of the data log? I'm pretty sure the log didn't just change from days to hours two-thirds of the way through the set.

The same words are visible in the image you posted.

re: The $700.00 Water Bill

Posted by Auroch37 on 10/13/26 at 4:34 pm to
quote:

Hmmm. Ten bars, 24 hours. What happens when you divide 24 by 10?

Does that give you a certain period of time represented per bar?


Not on that graph, each bar is a day. Which is why there are ten between 8/10 and 8/20.

Now you can data log for each hour, but the water dept didn't pull that.

re: The $700.00 Water Bill

Posted by Auroch37 on 10/13/26 at 4:08 pm to
quote:

First, he said very plainly this was a 4 hour time frame. As a water guy, I'd delete your first ever post honestly


But the image he posted is a daily data log from 7-01-26 to 10-05-26 with "Daily Interval" at the bottom. I mean you can even count the ten bars between the dates at the bottom of the image...

He may have more data he didn't post, I don't know. But that graph isn't hard to read.


re: The $700.00 Water Bill

Posted by Auroch37 on 10/13/26 at 3:39 pm to
Its not. The highest I've seen a meter run is ~30 GPM. That said, the OP's image is "Daily Interverals" so at least based on the data he is providing; it didn't run 125gpm.

re: The $700.00 Water Bill

Posted by Auroch37 on 10/13/26 at 2:38 pm to
Just registered from being a lurker to just give a simple service announcement as a water guy myself. A customer can absolutely use 20k gallons of water in a single day.

Secondly, either they are dumb or feel sorry for you, so take advantage of it and find out where the water went, change toilet flappers, ect, before it happens again or worse and they don't help you out.