Eddie Vedder

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But seriously, owners and managers say they want to hear from the customer, but they really don't.

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it is easy for people who work in customer service to get jaded because so many people complain about shite that really isn't a problem or make up stuff to get something for free. but good management always wants to know if there is a real problem.

i recently had an excellent experience contacting a manager. I had a horrible service experience, as did the people around me. I sent a long email to management, outlining all of the problems I had, as well as the problems I observed around me. The next morning, I received a phone call from the manager. He apologized profusely, and thanked me for all of the feedback. I declined free stuff but he insisted on mailing vouchers anyway. And told me to introduce myself next time i visited.

i went again a week later, and the manager I spoke with on the phone happen to walk by. I did as he had asked, and introduced myself. I hadn't brought the vouchers, because I didn't really want anything for free. When we went to leave, we learned that he had comped our food and drinks.

He did a great job handling the situation, I thought; and i will be a loyal customer because of it.

brined and smoked a chicken. will serve with pasta tossed in a sauce pan with some olive oil, garlic and broccoli.

FBD was a fireman's 4 at around 8am at DFW. I think this is 7BD: Adelbert the Traveler IPA.

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Is it possible to do an indirect cook on one of the kettles?

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yeah, before i got the WSM, i did that all the time on my kettle.

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well that is lovely

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Damn fine beer.

SBD: dale's pale ale

i'm bailing out of the office right now. FBD will come in short order.

i freeze leftover BBQ all the time. i find it keeps just fine. for ribs and brisket, i usually wrap in plastic wrap, then a layer of aluminum foil, and then put it in a freezer safe ziplock bag. i don't have a vacuum sealer; thus, the layers of wrapping. pulled pork, I usually just put it in a ziplock bag.

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So, what's the difference?

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taste and smell. you get a hint of coconut. not overpowering. just enough. but it is more than that..the flavor is different..hard to explain...and it isn't just the coconut flavor.

it was one of the secrets of theater popcorn, and caused controversy when everyone went crazy about the health risks of saturated fats. but now they say coconut oil has the good kind of saturated fat, and thus the controversy dies down.

i don't add butter to popcorn, and only a little salt. thus, i'm not terribly worried about all that. it just tastes good.

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or you could cook it in a pot with coconut butter and have the best popcorn ever

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i gave up microwave popcorn a few years ago, when i rediscovered how great fresh stove-top popcorn can be.

this week, i tried, for the first time, making popcorn using coconut oil. wow. really good. there really is no going back to regular oil.

good info in this thread. we go through a lot of avocado, and have wasted more than a couple cutting to early.

little Vedder, 20 months old, loves avocado. one of his favorite meals. always keep a few in the frig for him.