Signing in, a popup comes up showing a variety of new channels. Only 2 options to get out of the popup is 1) click on free sample, which leads you to google or a phone app scan, and 2) click on member sign. No way to get to the main YouTube TV menu. IT / age challenged so be nice.

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Posted by BabySam

Member since Oct 2010

1528 posts

Posted on 8/7/23 at 11:42 am to Keltic Tiger

What type of device are you using (tv app, firestick, roku, etc)? Are you saying you are a current subscriber and now having issues on this device? Have you tried accessing from other devices? Can you access from computer browser?

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Posted by Keltic Tiger

Baton Rouge

Member since Dec 2006

20485 posts

Posted on 8/7/23 at 1:12 pm to BabySam

I am on ROKU, tv. Yes, a current, long time subscriber. It's not "issues" per se; just this full screen comes up when I first sign in, to get to the main YouTube TV menu. I just can't get past this screen without going thru one of the 2 options, free sample or member sign in.

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Posted by ellunchboxo

Gtown

Member since Feb 2009

19109 posts

Posted on 8/7/23 at 2:36 pm to Keltic Tiger

I don’t sign in when I open it on Roku. It just goes to my home screen.

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Posted by 98eagle

Member since Sep 2020

2596 posts

Posted on 8/7/23 at 8:02 pm to Keltic Tiger

Have you tried clicking on Member Signin and then signing in with your Google Account?

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Posted by GurleyGirl

Georgia

Member since Nov 2015

14169 posts

Posted on 8/8/23 at 9:13 am to Keltic Tiger

We have had YouTube TV for several years now and recently had to do a member sign-in; apparently something changed with their system that requires a new member sign-in.
After going through the sign-in process, it now goes straight to the account icon, hit OK, and we're in.

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Posted by Keltic Tiger

Baton Rouge

Member since Dec 2006

20485 posts

Posted on 8/8/23 at 2:43 pm to GurleyGirl

Thanks ! works !!