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Straight talk sucks

Posted on 11/12/16 at 3:55 pm
Posted by bencoleman
RIP 7/19
Member since Feb 2009
37887 posts
Posted on 11/12/16 at 3:55 pm
Talking to straight talk customer service is like trying to explain something to a toddler. I've been on the phone for two hours today on an issue that is in it's second week and I've had enough.
Posted by Jim Rockford
Member since May 2011
98142 posts
Posted on 11/12/16 at 5:01 pm to
On my second month and so far no complaints.
Posted by bencoleman
RIP 7/19
Member since Feb 2009
37887 posts
Posted on 11/12/16 at 5:13 pm to
I've been trying to port my wife's number from her honor 5x to the nexus 6p and apparently it's much too difficult for the straight talk crew to handle. I finally admitted defeat and threw my hands up today. I'll either keep the 6p as backup or sell it on swappa.
Posted by GolfingTiger
Gonzales
Member since Oct 2004
292 posts
Posted on 11/12/16 at 6:42 pm to
Been with them for 3 years, no problems.
Posted by gobuxgo5
Member since Nov 2012
10025 posts
Posted on 11/12/16 at 7:39 pm to
I am not with straight talk but I hope you didn't choose them for customer service
Posted by Brosef Stalin
Member since Dec 2011
39169 posts
Posted on 11/12/16 at 8:07 pm to
Use their facebook page for customer service.
Posted by junkfunky
Member since Jan 2011
33858 posts
Posted on 11/12/16 at 9:46 pm to
Had a minor issue with them early on and I don't envy anyone that has to deal with them. Other than that, I'm happy with my service.
Posted by ScrapPack
Member since Nov 2011
3707 posts
Posted on 11/12/16 at 10:58 pm to
Other than the nationwide outage a few months ago, Cricket has been excelent for my wife.
Posted by Phate
Baton Rouge
Member since Mar 2006
11723 posts
Posted on 11/12/16 at 11:37 pm to
Move her to Cricket. I've had great service with them and they have physical stores (check in your area but there are a couple in BR) that you can go to if you have issues.
Posted by meauxjeaux2
watson
Member since Oct 2007
60283 posts
Posted on 11/13/16 at 12:01 pm to
You don't tell them what kind of phone you have. Just tell them it's a Samsung Galaxy S5. Trying g to get them to enter an exotic phone is futile. It doesn't matter which phone you have.
Posted by Peazey
Metry
Member since Apr 2012
25418 posts
Posted on 11/13/16 at 12:42 pm to
These types of cell services are a good deal as long as you don't have an issue that requires customer service. Then they are hell.
Posted by The Egg
Houston, TX
Member since Dec 2004
79115 posts
Posted on 11/13/16 at 8:16 pm to
from a customer service perspective, cant get any better than protect fi, which I believe you just switched from.
Posted by jamalsdeck
Member since Jul 2016
2818 posts
Posted on 11/14/16 at 2:10 am to
Cricket is where it's at

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