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Someone hacked my psn account

Posted on 1/6/19 at 11:45 am
Posted by Hawgnsincebirth55
Gods country
Member since Sep 2016
16006 posts
Posted on 1/6/19 at 11:45 am
Someone hacked my playstation account and bought a game last week. I thought no bigey I'll just cancel the card thats linked to it and be no big deal since he would only have access to the old card, only inconvenience would be I couldn't by stuff off playstation store. Well now I'm getting emails saying congratulations on getting amazon prime and Starz premium when it definitely wasnt me.i also got an email saying I've logged into Netflix from texas florida and georgia in the last day even after I changed my password Is this something to worry about or will the payments just decline whenever they try to charge that old card? Or has he somehow gained more of my information

Eta: I've tried talking to sony about this problem and called Netflix but I could never get in touch with Sony and the girl I talked to for Netflix said it was probably nothing and not to worry about it she sounded like a bitch too
This post was edited on 1/6/19 at 11:47 am
Posted by guedeaux
Tardis
Member since Jan 2008
13609 posts
Posted on 1/6/19 at 12:00 pm to
Did you change your email password? They may have access to that giving them the ability to continue hacking your shite.

Do you use the same password on several sites? You need to go through every account with that email address/password login and change the password (after changing your email password).

Set up 2-method authentication whenever possible.
Posted by Hawgnsincebirth55
Gods country
Member since Sep 2016
16006 posts
Posted on 1/6/19 at 12:13 pm to
Damn your right I do use ththe same email and password for everything
Posted by TigerstuckinMS
Member since Nov 2005
33687 posts
Posted on 1/6/19 at 12:56 pm to
quote:

Damn your right I do use ththe same email and password for everything


Log off of TD IMMEDIATELY and start changing passwords, using strong passwords. Start with your email accounts because once those are compromised, they can be used for "I forgot my password" recovery by anyone who has access to them. Then, once the email addresses are secure, go through all other logins to change those passwords. Consider using a password manager to generate and maintain your strong passwords. I'm talking "30 random characters using uppercase, lowercase, numbers, and special characters" strong.

Turn on 2 factor authentication on EVERYTHING it's available on, ESPECIALLY those email accounts. That way, even if someone were to get a password right, they won't get access to the account unless they also have access to your phone to get the second factor for authentication. That way, sensitive access requires both special knowledge of the password and physical possession of your phone. Make sure the phone is automatically locked when the screen is turned off as well. That introduces another layer of protection and is just a good idea to keep nosy people from seeing what's in your phone.

Also, never, ever, EVER do this again. Unfortunately, you're seeing why firsthand right now. Good luck, man.
This post was edited on 1/6/19 at 1:37 pm
Posted by Hawgnsincebirth55
Gods country
Member since Sep 2016
16006 posts
Posted on 1/6/19 at 5:19 pm to
Thanks brother appreciate it I changed my Netflix amazon, gmail, and about to change my psn password as well
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