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Received This Email From Cox Today; Have A Question.

Posted on 2/4/18 at 4:53 pm
Posted by OweO
Plaquemine, La
Member since Sep 2009
113896 posts
Posted on 2/4/18 at 4:53 pm
quote:

Dear Subscriber,

Cox has identified that one or more of the computers behind your cable modem are likely infected with the Zeus Trojan/bot, also known as Zbot.
While this malicious software is not new, it still poses a great risk to your computer and files that reside on your hard drive.

Zeus malware uses keylogging in order to access user names and passwords and infected over 13 million computers worldwide.

We recommend you take the following action:

1. Visit the Microsoft or Symantec website, download and run the FREE removal tool:

LINK /

LINK

After running the free Microsoft removal tool, if you already have security software installed on your system:
2) Follow your security software's instructions to download the latest updates (also known as "virus definitions")
3) When the new definitions have been loaded, perform a full virus scan on your system.

Cox Security Suite Plus powered by McAfee is included FREE with your Cox High Speed Internet service. This software can be used to help protect up-to 5 devices in your home, including Windows and Mac OS computers, and Android and Apple tablets and smartphones.
To get started, simply browse to www.cox.com/securitysuite and login with your Cox primary User ID and Password.
If you already have an Anti-virus solution installed, you should refer to your software manual before installing the Cox Security Suite.

If you have any questions regarding this matter, please call us at 800-753-6085 and provide the reference number provided in the subject of this email.

If you would like additional information on the Zeus botnet we recommend these articles:

LINK

LINK


Regards,

Cox Customer Safety


* Periodically Cox sends emails about changes in our service that affect you. Please note that if you unsubscribe from promotional emails, we will continue to send you important or time sensitive email messages about your service such as this. Cox will never send you an email asking for your personal information, such as passwords.


The thing is, I don't use Microsoft.

Is this legit? And will the software work for IOS?
Posted by t00f
Not where you think I am
Member since Jul 2016
89759 posts
Posted on 2/4/18 at 4:58 pm to
Yes, and if you don’t shut it down and clean the computer they will most likely cut your access
Posted by OweO
Plaquemine, La
Member since Sep 2009
113896 posts
Posted on 2/4/18 at 9:48 pm to
So no one has valuable information to provide?
Posted by t00f
Not where you think I am
Member since Jul 2016
89759 posts
Posted on 2/4/18 at 9:52 pm to
SMH
Posted by mdomingue
Lafayette, LA
Member since Nov 2010
29983 posts
Posted on 2/5/18 at 7:53 am to
How often do you copy old crap from the Apple support community board?

https://discussions.apple.com/thread/7066709

But if you are seriously looking for a way to check

https://www.malwarebytes.com/mac/
Posted by CAD703X
Liberty Island
Member since Jul 2008
77946 posts
Posted on 2/5/18 at 9:39 am to
1. stop browsing tentacle porn websites
2. are you scared yet about how much your fricking ISP is monitoring you?
Posted by TigerMyth36
River Ridge
Member since Nov 2005
39728 posts
Posted on 2/5/18 at 10:27 am to
I think they have some false positives.

I got that letter a month ago. When I got it I ran about 10 different anti-virus / malware scans.

Still didn't feel confident so I rebooted in safe mode and ran rkill and tdskiller and then reran all of the anti-virus / malware scans.

Nothing came up. All scans were clean. Doesn't mean my machine is actually clean but I ran all the top dogs and nothing came up.

Only thing I can think of is I tried an app that was supposed to send notifications from my phone to the computer and vice versa and maybe that used some odd port that set off the warning.

Posted by LordSnow
Your Mom's House
Member since May 2011
5498 posts
Posted on 2/5/18 at 12:07 pm to
quote:

So no one has valuable information to provide?


You mean like the poster above this comment who answered your question succinctly ? ( that means "in a brief and clearly expressed manner." )

Maybe your legs arent all that make you handicapped
Posted by OweO
Plaquemine, La
Member since Sep 2009
113896 posts
Posted on 2/5/18 at 12:35 pm to
quote:

TigerMyth36


Thank you.

I ran 3 different anti-virus scans yesterday and it shows I had no threats.

Since the letter only provided information for windows, I just wanted to ask the board in case I was missing something.
Posted by CarRamrod
Spurbury, VT
Member since Dec 2006
57426 posts
Posted on 2/5/18 at 12:47 pm to
quote:

The thing is, I don't use Microsoft.

Is this legit? And will the software work for IOS?


has to be fake, Apple stuff dont get viruses, right? Thats what TigerGman says.
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