Need a little help with my son's Ipad Mini 4. He hasn't used it in a while and with doing virtual learning I wanted to set it up to do zoom on it while he has his laptop screen for work. I turned it on and noticed that the wifi was turned off. I tried to turn it on but it is greyed out. Also tried the control center and it has a line through the wifi icon.

I plugged it into a machine to update it through itunes and did, but it still is not showing the wifi.

We had the screen replaced a few months back and I was thinking that they damaged the wifi antennae somehow.

Probably will order a new one and replace, but was wondering if anyone else has had or seen this issue.

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Posted by Will Cover

Davidson, NC

Member since Mar 2007

39486 posts

Posted on 9/9/20 at 12:21 pm to Iknownothing

Reset the network settings.

If that does not work for you, reset the iPad.

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Posted by Iknownothing

Winterfell

Member since Jul 2017

47 posts

Posted on 9/9/20 at 12:28 pm to Will Cover

I've done both.

When I reset the iPad and tried to setup as new, it asks to choose a wifi network, but doesn't display any to choose from.

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Posted by SwampKitty

Brusly, LA

Member since Sep 2015

1144 posts

Posted on 9/9/20 at 12:51 pm to Iknownothing

quote:
hen I reset the iPad and tried to setup as new, it asks to choose a wifi network, but doesn't display any to choose from.

That sounds like the hardware for the wifi isn't working anymore. Especially if you already reset everything like was suggested.

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Posted by Duckismyspiritanimal

Cupertino, CA

Member since Apr 2017

191 posts

Posted on 9/9/20 at 3:40 pm to Iknownothing

Yeah it’s probably hardware, but I would see if you can call AppleCare over the phone to run diagnostics. They may be able to tell if the WiFi module or other hardware is having a problem.

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