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New IOS update wiped out Face ID, now won’t setup

Posted on 8/28/26 at 8:17 pm
Posted by muttenstein
Member since Oct 2012
3223 posts
Posted on 8/28/26 at 8:17 pm
Phone updated to 26.6.1 last night (iPhone 17e) and it wiped out my Face ID. I have tried several times now to set it up and it just keeps spinning while pretending to set it back up.

I’ve read a few troubleshooting tips on the web and none of them are working; rebooting, cleaning obstructed sensors. No luck so far. Do I need to visit to hell known as the iPhone store?
Posted by RoyalWe
Louisiana
Member since Mar 2018
5439 posts
Posted on 8/28/26 at 11:02 pm to
Maybe?
Posted by Pepperoni
Mar-a-Lago
Member since Aug 2013
4355 posts
Posted on 8/29/26 at 5:49 am to
Someone had the same problem on this Apple discussion thread take a look:

LINK https://discussions.apple.com/thread/
Posted by blueridgeTiger
Granbury, TX
Member since Jun 2004
22439 posts
Posted on 8/29/26 at 9:56 am to
My 17e updated last night and facial recognition is working okay.
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