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Message
New Dells will not see PXE server after being imaged
Posted on 4/12/23 at 2:51 pm
Posted on 4/12/23 at 2:51 pm
Here's the background:
I've tested this with both Dell Precision 5470s and Optiplex 7000s, they come with Win 11 installed (if that matters).
We have our own custom Windows 10 image we apply by PXE booting to our SCCM server.
The problem:
After imaging, the systems will no longer communicate with the PXE server. When going through the process the system will sit at the initial screen where it looks for a PXE server (Start PXE over IPv4) but then times out to an error in the PE environment (no bootable devices detected). Closing out of that, the system boots into Windows normally.
We've gone through both the PXE logs to address any possibility of approval issues or conflicts, but the issue continues.
I've tried using DiskPart to wipe/clean/format/assign, issue persists. I've both upgraded and tried a factory default reset on BIOS, issue persists.
Has anyone else run into this?
***footnote: tried calling Dell ProSupport Plus tech support and got a message saying their support group is in a meeting.
I've tested this with both Dell Precision 5470s and Optiplex 7000s, they come with Win 11 installed (if that matters).
We have our own custom Windows 10 image we apply by PXE booting to our SCCM server.
The problem:
After imaging, the systems will no longer communicate with the PXE server. When going through the process the system will sit at the initial screen where it looks for a PXE server (Start PXE over IPv4) but then times out to an error in the PE environment (no bootable devices detected). Closing out of that, the system boots into Windows normally.
We've gone through both the PXE logs to address any possibility of approval issues or conflicts, but the issue continues.
I've tried using DiskPart to wipe/clean/format/assign, issue persists. I've both upgraded and tried a factory default reset on BIOS, issue persists.
Has anyone else run into this?
***footnote: tried calling Dell ProSupport Plus tech support and got a message saying their support group is in a meeting.
4
Posted on 4/12/23 at 3:09 pm to Bard
Not sure if this may help. It is probably a bit different than what you have but maybe it will point to a place to look? Here is the link and the quote from a guy who says they found a way. Not really in my wheelhouse but I hope this might help
https://www.dell.com/community/Optiplex-Desktops/PXE-not-working-Optiplex-7090/td-p/7892263/page/2
ETA: Also found this, though I am sure I am probably pointing you to things you have already tried. https://www.dell.com/support/kbdoc/en-us/000152095/configuring-pxe-network-options-on-the-precision-workstation-t7610
Good luck, I'd be curious to see what you find.
https://www.dell.com/community/Optiplex-Desktops/PXE-not-working-Optiplex-7090/td-p/7892263/page/2
quote:
We managed to solve the problem. With the guidance of a friend, I went into the WDS boot image, selected the replace image option, and then reselected the boot image. Finally, all this resovel and the optiplex 7090, accessed the images through PXE
ETA: Also found this, though I am sure I am probably pointing you to things you have already tried. https://www.dell.com/support/kbdoc/en-us/000152095/configuring-pxe-network-options-on-the-precision-workstation-t7610
Good luck, I'd be curious to see what you find.
This post was edited on 4/12/23 at 3:11 pm
Posted on 4/12/23 at 5:25 pm to Bard
I'm confused as to where in the process your deployment is failing. Does your PE boot image have the network drivers for these new PCs?
Posted on 4/12/23 at 6:33 pm to Bard
Do the PXE logs on SCCM show the Dells trying to connect? You mentioned the logs and conflicts, but I believe a simple "no matching image found" message doesn't pop up as a warning nor error.
Posted on 4/12/23 at 6:55 pm to Bard
Thanks for the responses. Our server guy had been trying to set up multicast a few weeks back and while doing so turned on WDS and turned PXE responder off. Swapped that back and we're up and running again.
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