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Message
Incorrect YouTube TV Home Area
Posted on 5/21/22 at 4:02 pm
Posted on 5/21/22 at 4:02 pm
My YouTube TV Home Area is set as Dallas/Fort Worth.
My YouTube TV Current Playback Area is set as Lafayette.
My Physical Area (you know, where I actually live, is in Lafayette, LA).
The conflict between my Home Area and the Current Playback Area keeps me from watching anything on YouTube TV. It says I am traveling out of my Home Area (Dallas/Fort Worth). Yikes!
YouTube created the conflict. My Chrome location is Lafayette. My iPhone location is Lafayette. My iMac computer location is Lafayette.
I simply cannot rectify YouTube TV's conflict.
And as anyone whoever has a problem with YouTube TV, they offer no Agent service, whether via telephone or chat text. Only "feedback" can be submitted for a suggestion box.
If anyone can help me, I'd appreciate your assistance.
My YouTube TV Current Playback Area is set as Lafayette.
My Physical Area (you know, where I actually live, is in Lafayette, LA).
The conflict between my Home Area and the Current Playback Area keeps me from watching anything on YouTube TV. It says I am traveling out of my Home Area (Dallas/Fort Worth). Yikes!
YouTube created the conflict. My Chrome location is Lafayette. My iPhone location is Lafayette. My iMac computer location is Lafayette.
I simply cannot rectify YouTube TV's conflict.
And as anyone whoever has a problem with YouTube TV, they offer no Agent service, whether via telephone or chat text. Only "feedback" can be submitted for a suggestion box.
If anyone can help me, I'd appreciate your assistance.
This post was edited on 5/21/22 at 4:04 pm
5
Posted on 5/21/22 at 4:15 pm to mrbayoublu
Really dumb question but have you tried deleting all your cookies?
This post was edited on 5/21/22 at 4:16 pm
Posted on 5/21/22 at 4:25 pm to mrbayoublu
What device can’t you watch on? Any of them?
Posted on 5/21/22 at 4:28 pm to 50_Tiger
Yes, I've deleted cookies.
Posted on 5/21/22 at 4:30 pm to ellunchboxo
I have YouTube TV to play on my iMac Computer, my iPhone, and my Sony TV using Amazon FireCube. Each one presents the same problem, that I am traveling out of my Home Area in Dallas, except I'm not traveling to Dallas. I live in Lafayette.
YouTube TV has restricted my viewing to everything on all my devices.
YouTube TV has restricted my viewing to everything on all my devices.
Posted on 5/21/22 at 4:32 pm to mrbayoublu
When I view my profile setting with my Google Account via YouTube TV, my locations reads me correctly as Lafayette, LA
Posted on 5/21/22 at 7:13 pm to mrbayoublu
By any chance, are you using a VPN?
Posted on 5/21/22 at 8:41 pm to Will Cover
I did but turned it off. I’m certain this how my problem began is when the Home Area changed to Dallas. Now I can’t set my Home Area back to Lafayette.
Posted on 5/22/22 at 10:51 pm to mrbayoublu
Sign out. Sign back in.
Posted on 5/22/22 at 11:55 pm to HubbaBubba
did that
Posted on 5/23/22 at 4:32 am to mrbayoublu
Have you tried;
tv.youtube.com/verify from a browser?
tv.youtube.com/verify from a browser?
Posted on 5/23/22 at 10:38 pm to mrbayoublu
The problem is likely of your own doing, although probably inadvertently.
So you live in Lafayette. That should be your home area.
You travel to DFW, and when you try to watch, YouTubeTV brought up a screen asking you if you if the DFW area was your home area or if you were there temporarily.
If you answered temporarily, you get three months to return to your home area and watch from there.
However, if you inadvertently selected the Home Area selection, it assigned DFW as your home area.
If you selected temporary, and don't return home within 3 months, it will automatically assign the DFW area as your home area.
As another solution, cancel the account. It is month by month, after all. Then start a new account with a new Gmail account. Problem solved.
So you live in Lafayette. That should be your home area.
You travel to DFW, and when you try to watch, YouTubeTV brought up a screen asking you if you if the DFW area was your home area or if you were there temporarily.
If you answered temporarily, you get three months to return to your home area and watch from there.
However, if you inadvertently selected the Home Area selection, it assigned DFW as your home area.
If you selected temporary, and don't return home within 3 months, it will automatically assign the DFW area as your home area.
As another solution, cancel the account. It is month by month, after all. Then start a new account with a new Gmail account. Problem solved.
This post was edited on 5/23/22 at 10:40 pm
Posted on 5/24/22 at 1:41 pm to HubbaBubba
Thanks for your help. Yes, I realize I inadvertently changed the Home Area. Not for traveling to DFW but with a VPN. I've since canceled the VPN.
I have also canceled YouTube TV, but that will still be active until the end of the current subscription, which is like June 8. So, I won't know until after then.
Strange that my account with my profile on YouTube states Lafayette as my location area.
I'm using Hulu right now to watch the NBA conference finals. I still prefer YouTube.
I have also canceled YouTube TV, but that will still be active until the end of the current subscription, which is like June 8. So, I won't know until after then.
Strange that my account with my profile on YouTube states Lafayette as my location area.
I'm using Hulu right now to watch the NBA conference finals. I still prefer YouTube.
Posted on 5/25/22 at 7:21 am to mrbayoublu
Posted on 5/27/22 at 5:53 pm to SG_Geaux
Yes, several times. I'm locked out for some reason.
Posted on 6/10/22 at 7:30 pm to mrbayoublu
What I eventually did was cancel my subscription, wait until the remaining membership expires, then I rejoined and my home area is not correct, Lafayette, not Dallas/Ft. Worth. A pain in the a**, but for me, YouTube is still the best for my needs.
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