I'm pretty sure this is terrible

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Is this what I deserve for what I pay?

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Home internet speeds are not guaranteed.

I don't know what speeds Cox basic is supposed to be rated up to.

Cox's website for my address says that Internet Starter is 5mb and Internet Essential is 15mb. Doesn't list a package called "Basic."

If you have Starter, then yea, you're getting what you're paying for.

Getting what you paid for baw. I've had very little trouble with my Cox internet service. Any issues were typically on my side and were modem or router related.

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Cox . . . the name says it all doesn't it?

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When I give my email address out, I ALWAYS spell out C-O-X-dot-net. I guess I feel the need to clarify myself in case someone gets a weird confusion.

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Is this normal? Is this what I deserve for what I pay? What can I do to make this better? Thanks in advance.

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Yes, probably normal for Cox Starter or whatever they call it.

No, probably not what you "deserve" for what you pay, but it's what you get for what you pay in the market that you're in so that's that.

To make it better you can pay more for upgraded service from Cox, or possibly switch to a competitor to get more for less if that's an option.

Are any of your activities limited by your speeds? If not, there's no reason to pay more for upgraded service. I'd bet that the majority of cable internet subscribers pay for a higher tier plan than what their usage requires.

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Getting what you paid for baw.

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You mean my 0.24 Mbps while paying for, I believe, the premium package of 150 Mbps is getting what I paid for?

I guess maybe what I get for expecting Cox to not screw me over, but it's certainly not getting what I paid for.

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If you have Starter, then yea, you're getting what you're paying for.

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wel except for that shitty mondem he is renting.