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Having issues with my Pixel Tablet. May need terminology help.

Posted on 9/23/23 at 8:14 pm
Posted by SlowFlowPro
Simple Solutions to Complex Probs
Member since Jan 2004
425404 posts
Posted on 9/23/23 at 8:14 pm
So my tablet has started to act like it's possessed. Even when just sitting, it's like a ghost is touching the screen. This is after I did a factory reset because it was doing this and, additionally, it wouldn't even let me login from standby because when I'd got to type the code, it would select random other numbers.

I'm assuming this is a screen issue, but I don't know the technical term to start a return/claim.

Any help with the problem and the name of the issue would be appreciated.
Posted by prplhze2000
Parts Unknown
Member since Jan 2007
51596 posts
Posted on 9/23/23 at 8:57 pm to
Symptoms?
Posted by SlowFlowPro
Simple Solutions to Complex Probs
Member since Jan 2004
425404 posts
Posted on 9/24/23 at 6:37 am to
quote:

Symptoms?


The screen is registering being pressed when I'm not pressing it. When I do press it sometimes, it registers hits elsewhere.
Posted by prplhze2000
Parts Unknown
Member since Jan 2007
51596 posts
Posted on 9/24/23 at 9:48 am to
There is a FB Group called Google Pixel Community. I'd join and pose the question there.
Posted by junkfunky
Member since Jan 2011
34025 posts
Posted on 9/24/23 at 11:49 am to
Maybe phantom touching.

Is it possible that moisture got behind the glass?
Posted by SlowFlowPro
Simple Solutions to Complex Probs
Member since Jan 2004
425404 posts
Posted on 9/24/23 at 8:48 pm to
quote:

Is it possible that moisture got behind the glass?

Unlikely. It's been on the stand 99% of its life. It started this issue (turning on and spazzing out) while on the stand.

When it was on my night stand, it was on top of 2 other tablets (my old tablet and a kindle paperweight) and neither of those are having issues.

I have Preferred Care, so I might as well file a claim I guess.

*ETA: and thank you. This is the term I was looking for.
This post was edited on 9/24/23 at 8:51 pm
Posted by junkfunky
Member since Jan 2011
34025 posts
Posted on 9/25/23 at 11:16 am to
Gotcha
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