Posted by
Message
Simon Gruber
Houston Astros Fan
Member since Mar 2017
768 posts

Eero Pro 6E keeps disconnecting

Just installed a eero pro 6e in my new house and I’ve noticed since day 1 it randomly disconnects and the status light blinks white for a minute or so then everything reconnects. It says it has the latest firmware. It drops out multiple times a day at random. I’ve tried unplugging it and restarting with no success. I have confirmed it’s not my ISP by hooking up my old router which worked flawlessly for 2 days.

I haven’t had time to call the support number yet when they are open, but I feel for the amount of money I spent it should work out of the box.

Anyone see similar issues? Any fixes?


LSURep864
Idaho Fan
Moscow, Idaho
Member since Nov 2007
10701 posts
 Online 

re: Eero Pro 6E keeps disconnecting
Return while you can and just bite the bullet on a Unifi set up.

Do it right. Do it once.


Replies (0)
Replies (0)
31
GrammarKnotsi
Navy Fan
Member since Feb 2013
8788 posts

re: Eero Pro 6E keeps disconnecting
See my thread from last week, I've owned every model of Eero they have made and I'm still weighing pulling the trigger on Orbis or Decos


Simon Gruber
Houston Astros Fan
Member since Mar 2017
768 posts

re: Eero Pro 6E keeps disconnecting
I just don’t understand how something brand new just doesn’t work and they can still sell them. I’m gonna give their tech support one chance and if not I’m gonna get the Orbis.


TD SponsorTD Fan
USA
Member since 2001
Thank you for supporting our sponsors
Advertisement
GrammarKnotsi
Navy Fan
Member since Feb 2013
8788 posts

re: Eero Pro 6E keeps disconnecting
quote:

I just don’t understand how something brand new just doesn’t work and they can still sell them


Their issue is that they have too many flavors that they try and and encompass with software..Wait until you get an update that simply says "network reliability"..There are reddit subs too where we essentially whine about our $600 paperweights and whether we should buy the other brands

I legit have the Orbis and Decos in a cart on Amazon and BBuy


Simon Gruber
Houston Astros Fan
Member since Mar 2017
768 posts

re: Eero Pro 6E keeps disconnecting
UPDATE

I ended up having a bad unit. Swapped it out for a different one and it’s working fine now. EERO is sending me a replacement unit. The other 2 units I have work great.


GrammarKnotsi
Navy Fan
Member since Feb 2013
8788 posts

re: Eero Pro 6E keeps disconnecting
quote:

I ended up having a bad unit. Swapped it out for a different one and it’s working fine now


Im on my third swap out, fyi


lsuwins3
LSU Fan
Member since Nov 2008
1457 posts
 Online 

re: Eero Pro 6E keeps disconnecting
I originally disabled my ATT router/modem after plugging my EEro router into it. Following instructions. ATT guy came out for another issue and said I would get a stronger signal using their router and using EEro for expanding signal only. He was right.


Replies (0)
Replies (0)
10
first pageprev pagePage 1 of 1next pagelast page
refresh

Back to top

logoFollow TigerDroppings for LSU Football News
Follow us on Twitter, Facebook and Instagram to get the latest updates on LSU Football and Recruiting.

FacebookTwitterInstagram