COX- Negotiating Rates

Comcast isn't that bad. They will give you another 2 year promotional rate. I guess that is why Cox absolutely sucks. They didn't even develop Contour. That is Comcast's X1 rebranded.

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Loyalty discount.

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How long you been a customer? I used to get decent discounts, too, but not in the last several years. I've been a customer over 20 years.

They don't just offer without asking. When you first call tell them you want to cancel,. Don't fall for any other discount or other BS. You want a discount almost as good as a new customer. They will then send you to the retention department and then they ask you if you use this or that service. If you tell them I'm going to cut it all off, and are short with your answers, then it will work in your favor. If they don't offer( which has never happened to me with the loyalty department) then just tell them you need to make sure your wife is ok with canceling before they call your bluff.

Again they always have a BS offer when you first call, you have to tell them you want to talk the loyalty department. The last time I called the dumbass that I talked to first said I am the loyalty department, which I knew wasn't true, so I called the next day and the guy I got never tried to up sale anything. I told him I wanted what I had last year at the same rate. He said that shouldn't be a problem. I told him it's a shame I have to call and do this every year and he agreed, but he said there is always a discount that they can find like the one I got.

Tell them you want to cancel because you got a 50% less proposal from u-verse and they will send you to retentions. You need to tell them what kind of deal you are getting and they should put something together better for you.

Not sure what you have but with that invoice at almost $300 a month I assume its a lot.

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Comcast sucks cock

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I can't say that I don't agree with you, but the point I was making is their retention department will always give you another 2 year promotional rate to keep you as a customer because it is in their best interest to do so.

Hardball.

It's funny. I got better discounts back when there was no fiber in my neighborhood, or even shitty uVerse, and there was literally no game but Cox. I blame machine learning.

cox has the worst customer service. We continually have problems and they only offer more expensive package. I have threatened to cancel, been an A-hole, been super nice. Doesnt matter, just continually have the worst internet ive ever had in my life. I am stuck with them where I live.