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Instead of having mandatory classes for Diversity BS
Posted on 5/29/25 at 7:09 am
Posted on 5/29/25 at 7:09 am
They need to have a mandatory class for Customer Service. Teach students the basics of dealing with people and customer service. Teach students how to act in certain situations…. the importance of keeping customers happy that reflect the business they work for, etc…. Teach students that body language is very important.
I think this will be a lot more beneficial to students and society to learn about friendly customer service then learning about LGBTQ diversity bullshite
I think this will be a lot more beneficial to students and society to learn about friendly customer service then learning about LGBTQ diversity bullshite
5
Posted on 5/29/25 at 7:31 am to FLTech
I dont think the outcome of having effectively mandatory manners school would do much, especially given it would inevitably be warped into some new faggy exercise on how to be "inclusive"
Would be better if society stopped telling people to go to therapy for every little thing. Why is it that people who go to therapy are less happy and less able to maintain relationships?
Therapy should only be used for treating PTSD, or as a temporary treatment for loss / marriage counseling (if not a pastor). Instead society is trying to normalize going to a shrink routinely to get "Dear Abby" type advice on how to live their lives
Its no wonder these same people want the government to run everyones lives for them, they dont know how to manage their own
Would be better if society stopped telling people to go to therapy for every little thing. Why is it that people who go to therapy are less happy and less able to maintain relationships?
Therapy should only be used for treating PTSD, or as a temporary treatment for loss / marriage counseling (if not a pastor). Instead society is trying to normalize going to a shrink routinely to get "Dear Abby" type advice on how to live their lives
Its no wonder these same people want the government to run everyones lives for them, they dont know how to manage their own
Posted on 5/29/25 at 7:38 am to FLTech
I think many people would be shocked to see how poor the average person is with "soft" skills". A couple of decades ago I worked for a major (at the time) telecom, responding to customer (and potential customer) email inquiries. Notice I didn't say I was "part of a team"? Yeah. The company had set up a website where people could email corporate and I guess they just expected only gushing accolades. 
I was having to provide responses for everything from "do you provide service in my area" to "I just paid my bill, why am I getting another one" (which always meant they had been paying their bill later and later until finally they got behind) to repair requests. I had to research every one of these and respond. At my best, I think I handled 120 emails per day (meaning eating lunch at my desk) and I was still fighting a losing battle. To make matters worse, the legacy system they came in wasn't even an email program but some half-assed legacy VB bullshite that allowed me to open only one ticket (email) at a time.
It took months of my creating reports (on my own time) to show how the majority of those emails would be better-handled by the departments who actually dealt with those issues (you know, the ones you would reach if you called in). The big excuse I had to argue into submission was that no one in those departments (mainly repair and accounting) had the customer service soft skills to properly reply to emails (people without such skills may be polite on the phone, but they often end up writing as if they were speaking and that can translate poorly).
And this was a company that prided itself on "advanced communication".
I was having to provide responses for everything from "do you provide service in my area" to "I just paid my bill, why am I getting another one" (which always meant they had been paying their bill later and later until finally they got behind) to repair requests. I had to research every one of these and respond. At my best, I think I handled 120 emails per day (meaning eating lunch at my desk) and I was still fighting a losing battle. To make matters worse, the legacy system they came in wasn't even an email program but some half-assed legacy VB bullshite that allowed me to open only one ticket (email) at a time.
It took months of my creating reports (on my own time) to show how the majority of those emails would be better-handled by the departments who actually dealt with those issues (you know, the ones you would reach if you called in). The big excuse I had to argue into submission was that no one in those departments (mainly repair and accounting) had the customer service soft skills to properly reply to emails (people without such skills may be polite on the phone, but they often end up writing as if they were speaking and that can translate poorly).
And this was a company that prided itself on "advanced communication".
This post was edited on 5/29/25 at 7:41 am
Posted on 5/29/25 at 8:37 am to GeauxBurrow312
Far too many young people are being taught that everything we did in the past was oppressive and wrong. Parents who also overly coddle their kids to live like kings and princesses because their lives were harder may also be doing a disservice to their kids. Hardships build character, and when you work for something you want, it makes you appreciate it more.
The sense of entitlement and offense to simple words is out control in many young people. I was raised with "sticks and stones break my bones, but words can never hurt me." There are some things that can't be said, but society reads way too much into other stuff, with unfortunately dire consequences to professionals in this political era.
The sense of entitlement and offense to simple words is out control in many young people. I was raised with "sticks and stones break my bones, but words can never hurt me." There are some things that can't be said, but society reads way too much into other stuff, with unfortunately dire consequences to professionals in this political era.
Posted on 5/29/25 at 9:00 am to FLTech
I've always said that they need to teach Courtesy 101 and a lot of these other problems would take care of themselves
Posted on 5/29/25 at 9:12 am to FLTech
We also need mandatory classes on how to interact with LEO. What exactly your rights are! Not what you heard on tik tok.
Posted on 5/29/25 at 9:22 am to FLTech
It would be nice if workers were taught how to conclude a transaction. Like, don't just hand over an item then turn your back and walk away without a word.
Posted on 5/29/25 at 9:39 am to CR4090
quote:
We also need mandatory classes on how to interact with LEO. What exactly your rights are! Not what you heard on tik tok.
Chris Rock covered this in the 90's. Same rules apply today.
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