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re: What is the strategy behind Chic Fil A training their employees to say 'refresh'
Posted on 11/15/24 at 1:53 pm to SidewalkTiger
Posted on 11/15/24 at 1:53 pm to SidewalkTiger
The cynical side of me says its to prevent a lawsuit if someone doesn't get the entire cup filled back up all the way 
The CFA lawyers then say "We told them we were refreshing it, not refilling it"
The CFA lawyers then say "We told them we were refreshing it, not refilling it"
0
Posted on 11/15/24 at 1:54 pm to SidewalkTiger
Doesn’t really matter how they say it. If the world acted more like CFA and a well run publix, the world would be a better place.
Posted on 11/15/24 at 1:57 pm to SidewalkTiger
Would you rather someone say they refilled your mom at Chick-Fil-A last night?
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