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Intuit (TurboTax) data breach - I got a letter from the IRS
Posted on 8/31/19 at 9:08 am
Posted on 8/31/19 at 9:08 am
Yesterday, I received a letter from the IRS stating that my 2018 tax returns had been filed twice.
I called the IRS identity fraud line and got an investigator/analyst who was fantastic. She walked through a very stringent process of verification and we got down to investigating.
It turns out that someone had mailed a second paper tax return in June of this year. They only made very slight changes to our income, but our employer and dependent information is the same. We e-filed the original claim with TurboTax in April.
The investigator said that ID thieves hardly ever file paper returns and that the second return would actually result in a very small liability ($300 or so), but that she has no explanation other than potential identity theft. Also, any potential refund would have been a paper check mailed to my address.
A Google search yields conflicting information as to a potential Intuit data breach. Intuit denies a breach occurred.
I have frozen my credit reports just in case.
Has anyone else dealt with a similar issue?
I called the IRS identity fraud line and got an investigator/analyst who was fantastic. She walked through a very stringent process of verification and we got down to investigating.
It turns out that someone had mailed a second paper tax return in June of this year. They only made very slight changes to our income, but our employer and dependent information is the same. We e-filed the original claim with TurboTax in April.
The investigator said that ID thieves hardly ever file paper returns and that the second return would actually result in a very small liability ($300 or so), but that she has no explanation other than potential identity theft. Also, any potential refund would have been a paper check mailed to my address.
A Google search yields conflicting information as to a potential Intuit data breach. Intuit denies a breach occurred.
I have frozen my credit reports just in case.
Has anyone else dealt with a similar issue?
3
Posted on 8/31/19 at 9:11 am to Eli Goldfinger
IRS also had a major data breach through their get transcript program.
Posted on 8/31/19 at 9:21 am to Eli Goldfinger
Happened to me a few years back, I filed a police report with my local department for record purposes. It took the IRS 8 months to verify the fraud and for me to receive my refund. Now, every year, I have a specific PIN number provided to me from the IRS when filing any returns, this protects me from any further fraud.
Posted on 8/31/19 at 9:21 am to Eli Goldfinger
How do you know the leter wasn’t a favor and the number they gave u and investigator you were talking to wasn’t all fake. They just got all your information when they asked you all those questions.
Posted on 8/31/19 at 9:32 am to WPsportsman
Hopefully he googled the number prior to dialing. But letters in the mail are just about the only way the IRS will contact you
Posted on 8/31/19 at 9:36 am to tankyank13
quote:
Now, every year, I have a specific PIN number provided to me from the IRS when filing any returns, this protects me from any further fraud.
Hope this helps you feel secure.
Posted on 8/31/19 at 9:47 am to BestBanker
quote:
Hope this helps you feel secure.
Nothing is 100%. But it’s definitely added security. A return cannot be filed without this specific PIN, and it changes every year.
Posted on 8/31/19 at 9:53 am to WPsportsman
Because I pulled it from irs.gov.
Posted on 8/31/19 at 3:41 pm to tankyank13
quote:
Nothing is 100%. But it’s definitely added security
Wished you well. I use mail with a return receipt for security. I don't trust the internet with filing. I'm sure this sounds old fashioned with some.
Posted on 8/31/19 at 3:48 pm to BestBanker
I also am sent a PIN ever year by the IRS due to a prior fake filing in 2014.
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