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re: Cox can EAD

Posted on 8/25/15 at 2:13 pm to
Posted by beauchristopher
Member since Jan 2008
74145 posts
Posted on 8/25/15 at 2:13 pm to
All you have to do is speak with the customer loyalty program and they would gladly get your bill down.. Especially if you tell them your plans to switch..

Cox has been nothing but great to me.. I've had my bill go up like that.. They fix it.

You sound very immature. Try to calm down and talk it out
Posted by beauchristopher
Member since Jan 2008
74145 posts
Posted on 8/25/15 at 2:22 pm to
I have alaYs had success getting my bill down after my promotions expire. Been with cox over 5 years.

I have a ton of people at my house and lots of channels and boxes.. I threatened to leave this summer and the guy I spoke to cut my bill down $70 and while adding more channels and keeping my internet and phone.

Even if you don't need the phone too still get better discounts and cheaper prices with all three services then just two.. It makes no sense but you so.

I get over 100 my down with cox Internet and they even complain that go crazy constantly downloading probably dmca stuff.

Cox recently had a couple of channels not working on my contour. They came out and put all new lines. I called billing and told them about not getting some channels and they credited me back 2 weeks of cable free..

Just like any where it depends on who you talk to.. Sometimes it takes another person.. But I think the hate for cox is unwarranted given Comcast is far worse.. And att unverse? That shite is overpriced and that Internet is so slow!! Lol

I would love to get LUS Fiber but they won't service me because I am not even 1/4 mile from their service area coverage.. Oh well.
Posted by beauchristopher
Member since Jan 2008
74145 posts
Posted on 8/25/15 at 2:27 pm to
One more cool thing I appreciate cox is that they don't have charge you extra of you want out.. Even a price lock. Just go over this with them when you do lock it in. Tell them what you want. All companies promotions end at some point and rates go up. You have to call in once a year or every two years and tall to someone about it.. And they will get it back down..

Every call to cox is recorded or documented, so if what you are saying is true then they should work with you. If not then good for you for leaving. Enjoy satellite. In today's time I think it's best to just have the best internet available.
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