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Posted on 8/20/18 at 8:46 am to Modern
If you're making a payment on a past due amount and are close to the disconnect date you will receive this message.
The reason why is because the payment may not post prior to the disconnect date. To prevent this from happening and having the customer pay a re-connection fee, they want you to pay over the phone or at their office.
The reason why is because the payment may not post prior to the disconnect date. To prevent this from happening and having the customer pay a re-connection fee, they want you to pay over the phone or at their office.
Posted on 8/20/18 at 8:53 am to Modern
It does that when there's no balance on the account.
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