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Best Chevy Dealership for Service (Baton Rouge)

Posted on 7/25/25 at 8:47 am
Posted by YessuhYouSuh
Member since Jan 2025
7 posts
Posted on 7/25/25 at 8:47 am
I just acquired a Chevy Suburban and transferred the extended warranty (through Ally). While I did note that most warranties are still honored if you choose to go to the non-dealer service route, I figured I'll play it safe and continue to do service through dealerships (don't want to get screwed by some legalese on page 45 of the terms).

Any recommendations between All-Star, Gerry Lane, Ralph Sellers, etc.?
TIA
Posted by RichJ
The Land of the CoonAss
Member since Nov 2016
5095 posts
Posted on 7/25/25 at 9:10 am to
quote:

transferred the extended warranty (through Ally).


Most extended warranty companies(Including Ally) only cover the original contract purchaser, UNLESS you visit their Vehicle Coverage Center and transfer it there. If it is NOT transferred, that leaves the original purchaser to cancel the policy, and get a refund...

Ally
Posted by Macfly
BR & DS
Member since Jan 2016
10033 posts
Posted on 7/25/25 at 9:51 am to
NOT Harris or Lane from first hand experience.
Posted by YessuhYouSuh
Member since Jan 2025
7 posts
Posted on 7/25/25 at 10:26 am to
I went in to the dealership the vehicle was purchased from to speak with the warranty fella. He provided me with an Ally transfer form and along with a $50 transfer fee, mailed in, and ~3 weeks later received my Warranty ID cards from Ally.

I did confirm this just now using the link you provided - thanks for that.
Posted by RichJ
The Land of the CoonAss
Member since Nov 2016
5095 posts
Posted on 7/25/25 at 10:38 am to
quote:

I did confirm this just now using the link you provided - thanks for that.


Yessir, glad to help
Posted by CapitalTiger
Baton Rouge, LA
Member since Sep 2019
291 posts
Posted on 7/25/25 at 10:39 am to
quote:

Gerry Lane


Not a chance.

A/C went out in a 5 year old suburban with less than 60,000 miles. Pissed that it happened in the first place, but brought it to them to get it completed quickly and have the parts/labor properly warrantied since it was a $2,500 repair.

A/C went out again 10 months later. Call them up to do warranty fix. Bring it by and it sits there for a week with no one looking at it. Finally gets inspected with a completion date a few days following. All paperwork in their digital system has indicated it would be a warranty fix.

They call me at 5pm on date promised to tell me it isn't a warranty fix and will be another $2,000+ and 3-5 days. Told them not to touch the vehicle and that I would be coming to pick it up. Still had the balls to try and charge me a $185 diagnostic and service manager tried to guilt me into paying it saying he was going to take it out of my advisor's paycheck.
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