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I need a Ticket rep
Posted on 9/30/19 at 7:51 pm
Posted on 9/30/19 at 7:51 pm
Recently purchased a 12 game package and last week my ticket rep emailed all of her clients to say she had taken a different job and will no longer be with the Pelicans. Anyone have a good rep that they would recommend? I know as a partial season package holder it may not be necessary, but would like to have someone since I plan on renewing each year for the foreseeable future. TIA
Posted on 9/30/19 at 8:16 pm to CashMoney504
you will be assigned one
you don’t get to pick
you don’t get to pick
Posted on 9/30/19 at 9:15 pm to CashMoney504
Certainly not mine. I would change if I could.
Posted on 9/30/19 at 10:05 pm to CashMoney504
With that 12 game package, I’m sure the ticket reps will be lining up to service such a baller.
Posted on 9/30/19 at 11:05 pm to CashMoney504
Jesse Nantz is my rep always does his best to work with me on switching games and buying back games.
Posted on 9/30/19 at 11:25 pm to Whodatforlife21
Mario Scarfallato is my rep and he’s always been great to deal with and responds quickly.
This post was edited on 9/30/19 at 11:27 pm
Posted on 10/1/19 at 7:44 am to CashMoney504
Our company uses Jordan Thomas for Saints and Pelicans. She does a great job in communicating and making sure we get everything we need.
Posted on 10/1/19 at 8:02 am to CashMoney504
If you don't like your rep you can always request a new one by emailing their manager.
Posted on 10/1/19 at 9:45 am to CashMoney504
My rep was Corey Garrity for years. I got an email last week that she was leaving. I got an email from Jordan Thomas that she is my new rep.
Posted on 10/1/19 at 9:48 am to PTLSU
quote:Are you with a company? I thought Jordan did group sales.
My rep was Corey Garrity for years. I got an email last week that she was leaving. I got an email from Jordan Thomas that she is my new rep.
Posted on 10/1/19 at 10:04 am to NOSHAU
quote:
Are you with a company? I thought Jordan did group sales
Nope, I'm just an individual with 2 season tickets. Here's the email from Jordan:
Good Morning,
Pelicans Season starts soon and I hope you are as excited as we are! I wanted to reach out to introduce myself, I’m going to be your Pelicans Account Representative. For a little background on myself, I was born and raised in Bossier City, Louisiana. I joined the New Orleans Pelicans and Saints in October of 2016 in our Groups Department, previously working with LSU Tiger Athletic Foundation and Minor League Baseball with the Montgomery Biscuits. I now work to service nearly 400 accounts for the New Orleans Pelicans and Saints, as well as, driving new business to grow our fan base for both the Pelicans and Saints.
I understand the exceptional passion this region has for its sports teams, and have appreciated the bond you have created with us as fans. It is of utmost importance for me to provide the service my clients expect and deserve. It has been an incredible experience working for both teams for 3 years and look forward to many more.
Posted on 10/1/19 at 10:37 am to billyholawboy
quote:
Mario Scarfallato
He’s my go to guy for “waste management” if ya catch my drift :elbows you:
Posted on 10/1/19 at 6:03 pm to CashMoney504
Andrew.Boylan@pelicans.com Dudes a beast. No one better.
Posted on 10/7/19 at 2:50 pm to sportjunkie69
Any more suggestions? I recently got a new rep as mine was promoted. However, my new rep is brand new and as green as grass. I am disappointed I was assigned someone who just started as I have been a season ticket holder since day 1 and seem to continually get brand new reps when mine leaves or gets promoted. Looking for someone who is a top notch rep.
Posted on 10/7/19 at 4:44 pm to NOSHAU
Sydney Labiche gave me a call the other day. I think she said she was with group offers, but either way she did a good job and she had a sexy voice so I was very pleased.
Posted on 10/7/19 at 7:28 pm to CashMoney504
Anyone’s ever go through the ticket rep who’s always on reddit’s Pels page? Seems like he’s set up some decent packages and claims to have a “reddit discount” but, ya know, Reddit.
Posted on 10/8/19 at 7:59 am to NOSHAU
Jordan was with group sales but she recently moved over to Retention
Posted on 10/8/19 at 10:24 pm to cwink07
Just curious, what does retention do?
Posted on 10/8/19 at 11:03 pm to dirtytigers
Sydney is my rep and I just have two seats
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