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So all my music on Spotify just went grey. Anyone know how to fix this?

Posted on 4/19/17 at 5:40 am
Posted by knowingabyss
Vermont
Member since Aug 2016
2700 posts
Posted on 4/19/17 at 5:40 am
Tried nearly everything, anyone have any ideas what the issue might be?
Posted by c on z
Zamunda
Member since Mar 2009
131098 posts
Posted on 4/19/17 at 8:24 am to
Storage on your phone getting used up maybe?
Posted by kciDAtaE
Member since Apr 2017
17800 posts
Posted on 4/19/17 at 11:49 am to
I would try the tech board honestly
Posted by mark65mc
Baton Rouge
Member since Dec 2007
11552 posts
Posted on 4/19/17 at 4:45 pm to
Did you pay your bill?
Posted by John Casey
New Orleans
Member since Nov 2016
4306 posts
Posted on 4/19/17 at 4:47 pm to
Your offline music went gray or you are connected to Internet and all music went gray?
Posted by knowingabyss
Vermont
Member since Aug 2016
2700 posts
Posted on 4/19/17 at 5:57 pm to
I'm connected and it went grey. If I go to the song via the artist it still plays but not from my playlist.
Posted by Large Farva
New Orleans
Member since Jan 2013
8749 posts
Posted on 4/19/17 at 5:59 pm to
Change the credit card on your account.
Posted by MidnightVibe
Member since Feb 2015
7896 posts
Posted on 4/19/17 at 9:43 pm to
No it's not a payment issue. This happened to me before as well (back when I was a premium member). I think I found an answer somewhere on a tech message board, but if i did I've now forgotten what the answer was.

But I think it might be that it's looking for the songs in a location (i.e. a local hard drive) where they can no longer be found. I feel like it may never happen if you never do the offline playlist thing. I would just google this and find a good thread on it from that.
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