Have had the ice maker for 5ish years now. Clean it regularly. Just started making thin to no ice. I have made sure the cap to the water reservoir was tightly closed, as I have had that problem in the past. Not the issue now. The sheet of ice coming from the ice tray is not a full sheet. I tried watching a whole cycle, but keeping the door opened didn't seem to work well. Wondering if anyone had any suggestions before calling out a maintenance guy.

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Posted by Jmcc64

alabama

Member since Apr 2021

513 posts

Posted on 2/14/24 at 2:22 pm to LSUlove

had K/A standalone for 10 yrs. Never had that problem, though. It died at 10 and I didn't bother to replace.

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Posted by keakar

Member since Jan 2017

29927 posts

Posted on 2/14/24 at 2:50 pm to LSUlove

quote:
Have had the ice maker for 5ish years now. Clean it regularly. Just started making thin to no ice. I have made sure the cap to the water reservoir was tightly closed, as I have had that problem in the past. Not the issue now. The sheet of ice coming from the ice tray is not a full sheet. I tried watching a whole cycle, but keeping the door opened didn't seem to work well. Wondering if anyone had any suggestions before calling out a maintenance guy.

what you describe sounds like a low freon situation, but without looking at it, we can only guess.

parts of the cooling plate will often stop freezing water if the freon level is too low

also make sure your door isnt bent and the seal is sealing good

This post was edited on 2/14/24 at 3:07 pm

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Posted by LSUFAN2005

Member since Aug 2004

1728 posts

Posted on 2/14/24 at 4:47 pm to LSUlove

The only time I have this issue is when I need to change the filter. I’ve had my kitchenaid stand alone for 3 years.