Cool A\C story (no pun intended)

But you will be mocked for letting them gouge you on the capacitor. I have 2 on the shelf in the garage just in case.

I'm probably $600 or more ahead replacing my own capacitors.

I'm not good about keeping ones in stock at my house, but the stick trick for the fan usually works enough for me to get one quickly enough.

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Ram Heating and Air, and Tom will be here at 9 AM

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Well that worked out in a pinch, even if discovered by accident. Ram Heating & Air installed my HVAC when the house was built in 1993 and I always used them for service, still today.

But I wanted to send a shout out to Tom with RAM, he was the last tech they sent out when I needed service several years ago, I’m glad to hear he is still with them (assuming they have only 1 Tom service tech). But if he is same guy he is the only tech when coming to house, who methodically checked TESP (total external static pressure) to measure air flow of the system, an important diagnostic tool, before anything else, something most techs should do first, but rarely do. If I recall he was from New York. I could tell he really knew his stuff and was not just a “gas & go” guy. Glad you mentioned his name as I had forgotten it, but I’d definitely would request RAM send him out to my house for service if needed, emergency or otherwise.

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But I wanted to send a shout out to Tom with RAM

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Very professional and polite. I couldn't be more pleased. I have a service contract with Ram for about $170 a year. I get a discount on services rendered.