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Message
Anyone experience this with contractors (storm damage)
Posted on 8/1/25 at 12:44 pm
Posted on 8/1/25 at 12:44 pm
Home was damaged in 5/16 London KY tornado. At minimum, 50k in damage, not counting any supplemental claims or damage not covered by insurance. New roof, siding, gutters, trim, soffit, windows. Interior damage to walls in master br, ceilings and likely water damage to our hardwood flooring in living room from a hole in the roof.
Hired a pretty reputable contractor in the area, and they were fast in getting roof replaced once we got homeowners to pay out. Siding and windows? Not so much. Siding arrived five weeks ago and is just sitting in the yard. Called the guy over our project, "waiting on windows." Waited another couple of weeks, finally calls me last week, "windows will be in on 5-31 and I'll get you scheduled for first week of august.
Glad I didn't set any expectations, because I'm being ghosted again. We signed some contract and agreements so not sure if he's legally required to do any work, I guess? My feeling is that they are swamped with work and he's just blowing smoke up my hind. Probably looking at several more weeks of delays I guess. Which, whatever, at least communicate it.
At this point, do I keep badgering this guy, or just accept it may never get done? Look for someone that will work with me? This is has been pretty frustrating. You would think they could drop a quick text a week letting me know we're still good to go at some point.
Hired a pretty reputable contractor in the area, and they were fast in getting roof replaced once we got homeowners to pay out. Siding and windows? Not so much. Siding arrived five weeks ago and is just sitting in the yard. Called the guy over our project, "waiting on windows." Waited another couple of weeks, finally calls me last week, "windows will be in on 5-31 and I'll get you scheduled for first week of august.
Glad I didn't set any expectations, because I'm being ghosted again. We signed some contract and agreements so not sure if he's legally required to do any work, I guess? My feeling is that they are swamped with work and he's just blowing smoke up my hind. Probably looking at several more weeks of delays I guess. Which, whatever, at least communicate it.
At this point, do I keep badgering this guy, or just accept it may never get done? Look for someone that will work with me? This is has been pretty frustrating. You would think they could drop a quick text a week letting me know we're still good to go at some point.
2
Posted on 8/1/25 at 1:16 pm to BluegrassCardinal
Sounds like a lot more than 50K, hopefully he knows how to properly handle an insurance claim.
Have you paid him anything so far?
Have you paid him anything so far?
Posted on 8/1/25 at 1:19 pm to BluegrassCardinal
It's time for you to take over. Either he can drive the bus or you can. Review the contract you signed and keep calling and emailing him - the squeaky wheel gets the grease.
Document everything you do and what is being done - for example when you finally get in touch with him, recap everything in an email so you're both on the same page (i.e. left voicemails on dates x, y, z and no return call, finally got in touch on x date and agreed to a, b, c). Make it obvious what you are doing and keep everything on the same email chain but keep everything professional.
Set mutually agreed upon timelines and hold him to it. He's probably still signing up new jobs or swamped with other ones going on. You need to be a thorn in his side until the job is done - don't confuse this with being an a-hole. I would also try and be present as much as possible and point out any inadequate repairs as soon as you can and make him fix it. Let the workers see you putting a level on the siding, windows, etc. make sure everything is square, plumb, and level.
At the end of the day, you hold all of the cards (money) and you're just trying to get back to normal. Hopefully he either comes around and starts making things right or he lets you out of the contract and you can apply what you've learned in this instance with the next contractor.
Document everything you do and what is being done - for example when you finally get in touch with him, recap everything in an email so you're both on the same page (i.e. left voicemails on dates x, y, z and no return call, finally got in touch on x date and agreed to a, b, c). Make it obvious what you are doing and keep everything on the same email chain but keep everything professional.
Set mutually agreed upon timelines and hold him to it. He's probably still signing up new jobs or swamped with other ones going on. You need to be a thorn in his side until the job is done - don't confuse this with being an a-hole. I would also try and be present as much as possible and point out any inadequate repairs as soon as you can and make him fix it. Let the workers see you putting a level on the siding, windows, etc. make sure everything is square, plumb, and level.
At the end of the day, you hold all of the cards (money) and you're just trying to get back to normal. Hopefully he either comes around and starts making things right or he lets you out of the contract and you can apply what you've learned in this instance with the next contractor.
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